Guest Services Operative — Flexible Schedule

International Spy Museum; Washington (District of Columbia); On-site; USD 29,000 - 39,000; Full time

Job summary

The International Spy Museum is seeking enthusiastic recruits for its Guest Services Team. Successful candidates will provide engaging customer service, ensuring a memorable experience for all guests. Responsibilities include monitoring crowd flow, curating individual guest experiences, assisting with Museum events, and supporting fellow staff members. Minimum requirements include a high school diploma and at least one year of customer service experience. If you're flexible and enjoy working in dynamic environments, this role is for you.

Qualifications

• At least 1 year of customer service experience.
• Proven ability to communicate well within group settings.
• Proven ability to problem-solve and multi-task.

Responsibilities

• Curates guest experiences based on individual guest needs.
• Monitors and maintains crowd control.
• Assists in all areas of Guest Services and Museum departments.
• Serves as a resource to new staff members.
• Performs basic cleaning and general upkeep of public areas.

Skills

Customer service

Communication

Problem-solving

Flexibility

Engaging personality

Education

High school diploma or equivalent

Job description

The International Spy Museum is seeking enthusiastic recruits for its Guest Services Team. Successful candidates will provide engaging customer service, ensuring a memorable experience for all guests. Responsibilities include monitoring crowd flow, curating individual guest experiences, assisting with Museum events, and supporting fellow staff members. Minimum requirements include a high school diploma and at least one year of customer service experience. If you're flexible and enjoy working in dynamic environments, this role is for you.