GUEST SERVICES -OCEAN PRIME BOSTON

Cameron Mitchell Restaurants; Boston (MA); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

50% off dining

Health benefits (FT) after 90 days

Flexible scheduling

Paid time off

Closed holidays

Career advancement

Inclusive culture

Job summary

Ocean Prime is seeking a Host to join our Boston team. You will greet guests, manage seating, and coordinate with servers to ensure a warm, welcoming dining experience from the moment guests arrive.

Starting pay ranges from $15.00 to $25.00 per hour, with full-time benefits including health coverage after 90 days, flexible scheduling, and paid time off. Cameron Mitchell Restaurants values diversity and an inclusive environment.

Qualifications

• Genuine hospitality mindset and guest-focused service.
• Ability to work well with a team in a fast-paced dining environment.
• Maintains a positive, can-do attitude and professional appearance.

Responsibilities

• Greets guests warmly and manages seating to optimize service flow.
• Answers questions about the restaurant and guides guests to their tables.
• Works with management and staff to ensure guest satisfaction and smooth operations.
• Adheres to safety, health, and sanitation guidelines and maintains personal hygiene.
• Knows emergency procedures and supports a safe dining environment.
• Upholds all standards and procedures as outlined in the associate handbook.

Skills

Genuine hospitality

Teamwork

Positive attitude

Job description

OCEAN PRIME is seeking a HOST to join our team!

Who are We?

We are Great People Delivering Genuine Hospitality.

What is Your Role?

To make "Raving Fans" of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business.

Summary:

It is the responsibility of Guest Services to make raving fans of the five major groups of people we do business with by creating a positive first impression and making our guests feel welcome on the phone and in person. Guest Services controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities.

WHAT WE OFFER:

• Opportunities for quick advancement
• 50% off at any of our 60+ restaurants
• Health benefits for full-time associates starting after 90 days
• Inclusive, fun, and creative environment
• Flexible scheduling, paid time off, and closed 7 major holidays!
• Starting pay $15.00-$25.00/hour based on experience

WHAT WE ARE LOOKING FOR:

• Genuine approach to hospitality
• Individuals who exemplify leadership, kindness, and positivity
• "Yes is the Answer!" Mentality
• Those who value teamwork, family, and community

Essential Responsibilities:

1. Reports to work on time as indicated on the work schedule. Uniform meets restaurant requirements and is maintained and cleaned. Practices positive personal hygiene and cleanliness habits during all work shifts.
2. Exemplifies hospitality standards. Answers guests' questions about the restaurant. Handles requests and complaints with guest satisfaction as the priority.
3. Cooperates with management and co-workers to assists others with duties, if needed. Communicates suggestions for improvement in a positive fashion.
4. Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. Reports potentially unsafe conditions and uses materials and equipment properly.
5. Knows emergency procedures in the restaurants
6. Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook.

Cameron Mitchell Restaurants is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.