GUEST SERVICES-MOLLY WOO'S ASIAN BISTRO

Cameron Mitchell Restaurants; Columbus (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

Cameron Mitchell Restaurants seeks a 'Host' to enhance guest experiences and create positive first impressions. The role involves managing seating in the dining area and providing exceptional customer service in a fun and inclusive environment. Ideal candidates are enthusiastic team players who value hospitality.

Benefits

Career growth opportunities

Dining discounts

Health benefits

Flexible scheduling

Paid time off

Closed on major holidays

Qualifications

• Genuine approach to hospitality and customer service.
• Ability to work well with others and communicate effectively.
• Strong leadership qualities and a positive attitude.

Responsibilities

• Create a welcoming atmosphere for guests on the phone and in person.
• Control seating to ensure guest satisfaction and service quality.
• Handle guest inquiries and complaints with a focus on satisfaction.

Skills

Hospitality

Leadership

Teamwork

Positivity

Job description

CAMERON MITCHELL RESTAURANTS is seeking a HOST to join our team!

Who are We? We are Great People Delivering Genuine Hospitality.

What is Your Role? To make “Raving Fans” of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business.

Summary: It is the responsibility of Guest Services to make raving fans of the five major groups of people we do business with by creating a positive first impression and making our guests feel welcome on the phone and in person. Guest Services controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities.

At Cameron Mitchell Restaurants, we put our associates first and strive to continually offer great benefits and perks listed below:

• Opportunities for career growth, 80% of all positions promoted from within
• Dining discounts at any of our 60+ restaurants
• Health benefits for eligible associates
• Inclusive, fun, and creative environment
• Flexible scheduling, paid time off, and closed 7 major holidays!
• Starting pay $12.00-$22.00/hour based on experience

WHAT WE ARE LOOKING FOR:

• Genuine approach to hospitality
• Individuals who exemplify leadership, kindness, and positivity
• “Yes is the Answer!” Mentality
• Those who value teamwork, family, and community

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Reports to work on time as indicated on the work schedule. Uniform meets restaurant requirements and is maintained and cleaned. Practices positive personal hygiene and cleanliness habits during all work shifts.
• Exemplifies hospitality standards. Answers guests' questions about the restaurant. Handles requests and complaints with guest satisfaction as the priority.
• Cooperates with management and co-workers to assists others with duties, if needed. Communicates suggestions for improvement in a positive fashion.
• Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. Reports potentially unsafe conditions and uses materials and equipment properly.
• Knows emergency procedures in the restaurants
• Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook.

Cameron Mitchell Restaurants is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.

Qualifications

Experience

Preferred

Behaviors

Preferred

Enthusiastic : Shows intense and eager enjoyment and interest

Motivations

Preferred

Self-Starter : Inspired to perform without outside help

Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals

About the company

Cameron Mitchell Restaurants is a restaurant group headquartered in Columbus, Ohio.

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