Guest Services Manager

Super 8 Hotel; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Guest Services Manager to lead their team at the Super 8 Hotel in Yellowknife. This full-time role involves supervising daily operations, ensuring compliance with standard procedures, and maximizing guest satisfaction. The ideal candidate will possess a diploma in Hotel Management and have a strong background in customer service and leadership. Join a dynamic environment where your skills will directly impact guest experiences and team performance. If you are passionate about hospitality and ready to take the next step in your career, this opportunity is perfect for you.

Qualifications

• Minimum 3 years experience in hotel setting, 1 year in leadership.
• Strong customer service and administrative skills required.

Responsibilities

• Supervise daily operations of the Guest Services team.
• Ensure compliance with Standard Operating Procedures.

Skills

Customer Service

Leadership

Administrative Skills

English Communication

Education

University or College Diploma in Hotel Management

Job description

The job & tender board for Northern Canada

Super 8 Hotel, Yellowknife is looking for a
Full-time
GUEST SERVICES MANAGER

Minimum qualification/education:
A University or College Diploma in Hotel Management is required

Skill requirements:
– Three year’s experience in a hotel setting with a minimum of one year experience in a leadership role, Must have the ability to communicate in English, Strong customer service and administrative skills

Location of work:
Super 8 Hotel – 308 Old Airport Rd
Yellowknife, X1A 3T3

Short description of position duties:
Supervise the daily operation of the Guest Services team to comply with the Standard Operating Procedure, maximize revenues, motivate associates and ensure the highest possible levels of professionalism and guest satisfaction

How to Apply

Resumes can be dropped of at:
Super 8 Hotel – 308 Old Airport Rd
Yellowknife, X1A 3T3