Guest Services: Male Locker Rooms Attendant

The Crescent Hotels Group; Williamsburg (VA); On-site; USD 30,000 - 50,000; Full time

Job summary

An exciting opportunity awaits at a historic destination where you can make a difference in guest experiences! Join a dedicated team at a leading hotel group, where your role as a Guest Services/Male Locker Rooms Attendant will allow you to create luxurious and welcoming environments for guests. You will be responsible for maintaining high standards of cleanliness and organization while providing exceptional customer service. This role offers a chance to grow within a top-rated company, known for its commitment to diversity and inclusion, and provides a supportive work environment where your contributions are valued. If you are passionate about hospitality and eager to enhance guest experiences, this position is perfect for you.

Benefits

Exceptional benefit plan

401K matching program

Flexible scheduling

Discounts at managed properties

Qualifications

• Experience in customer service is essential.
• Strong communication and interpersonal skills are required.

Responsibilities

• Provide exceptional customer service to guests.
• Maintain cleanliness and organization in locker rooms and retail areas.
• Ensure a safe and welcoming environment for all guests.

Skills

Customer Service

Communication Skills

Interpersonal Skills

Spa and Retail Experience

Job description

Description

From the Historic Area to Hotels, Colonial Williamsburg's mission that "the future may learn from the past" is part of everything we do. Colonial Williamsburg boasts a rich history, having hosted and entertained guests from around the world with an impressive collection of amenities including our hotels, guest homes, food and beverage outlets, championship golf courses, and spa and fitness center. The Spa of Colonial Williamsburg has an immediate opening for an energetic individual to fill the position of Guest Services/Male Locker Rooms Attendant. In this position, you will be responsible for creating a positive experience for every member/guest by ensuring the Spa, Retail area, and Male Locker Rooms are luxurious, comfortable, welcoming, and relaxing for our guests.

Here is what you will be doing:

• Provide a high level of customer service.
• Maintain a professional appearance and demeanor by start of shift in proper uniform.
• Ensure amenities in all areas and locker rooms are properly stocked, clean, and neatly organized.
• Ensure all merchandise in the retail store is clean, neat, and organized; restock any goods in the shop that have been depleted.
• Ensure a safe work environment.
• Perform additional duties as assigned.

Qualifications we are seeking:

• Experience working in a customer service environment.
• Experience of working in a Spa and retail environment is a plus.
• Excellent communication and interpersonal skills.

Here is what we offer to all of our associates:

• Exceptional benefit plan for eligible associates & their family members.
• 401K matching program for eligible associates.
• Flexible scheduling to help you with work/life balance.
• Opportunity to grow with us, a top-rated company on Glassdoor.
• Discounts to any of our Crescent managed properties in North America for you & your family members.

Our Differences Are What Makes Us Great!

At Crescent Hotels & Resorts, we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

All candidates hired will be required to provide proof of vaccination to the Company. The Company will provide reasonable accommodation to any individual who is not able to comply with this vaccination requirement due to a disability or other protected ground.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.