GUEST SERVICES LEAD-THE GUILD HOUSE

Cameron Mitchell Restaurants; Columbus (OH); Presencial; USD 19.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Dining discounts

Health benefits

Career growth opportunities

Flexible scheduling

Paid time off

Closed major holidays

Descripción de la vacante

Cameron Mitchell Restaurants in Columbus is seeking a friendly Host to warmly welcome guests, assist with questions, and seat guests to ensure a positive dining experience.

The role emphasizes hospitality, teamwork, and a genuine approach, with starting pay per hour and benefits such as dining discounts and health benefits described below. Flexible scheduling and holidays are noted.

Formación

• Guest-focused hospitality experience is preferred.
• Strong communication and a positive attitude.
• Ability to work in a fast-paced restaurant environment.

Responsabilidades

• Greet guests and answer questions to ensure guest satisfaction.
• Assist with seating and maintain dining room flow.
• Follow safety and sanitation guidelines.
• Maintain personal hygiene and uniform standards.
• Collaborate with team to deliver great hospitality.

Conocimientos

Hospitality mindset

Customer service

Teamwork

Descripción del empleo

CAMERON MITCHELL RESTAURANTS is seeking a HOST to join our team!

Who are We? We are Great People Delivering Genuine Hospitality.

What is Your Role? To make “Raving Fans” of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business.

Summary: It is the responsibility of Guest Services to make raving fans of the five major groups of people we do business with by creating a positive first impression and making our guests feel welcome on the phone and in person. Guest Services controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities.

At Cameron Mitchell Restaurants, we put our associates first and strive to continually offer great benefits and perks listed below:

• Opportunities for career growth, 80% of all positions promoted from within
• Dining discounts at any of our 60+ restaurants
• Health benefits for eligible associates
• Inclusive, fun, and creative environment
• Flexible scheduling, paid time off, and closed 7 major holidays!
• Starting pay $14.00-$22.00/hour based on experience

WHAT WE ARE LOOKING FOR:

• A genuine approach to hospitality
• Individuals who exemplify leadership, kindness, and positivity
• “Yes is the Answer!” Mentality
• Those who value teamwork, family, and community

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Reports to work on time as indicated on the work schedule. Uniform meets restaurant requirements and is maintained and cleaned. Practices positive personal hygiene and cleanliness habits during all work shifts.
• Exemplifies hospitality standards. Answers guests' questions about the restaurant. Handles requests and complaints with guest satisfaction as the priority.
• Cooperates with management and co-workers to assists others with duties, if needed. Communicates suggestions for improvement in a positive fashion.
• Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. Reports potentially unsafe conditions and uses materials and equipment properly.
• Knows emergency procedures in the restaurants
• Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook.

Cameron Mitchell Restaurants is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.

Experience

Preferred

• 1 - 2 years: Restaurant Experience

Behaviors

Preferred

• Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

Preferred

• Self-Starter: Inspired to perform without outside help
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.