Guest Services Housekeeper — Full-Time, Union Role

Hilton Grand Vacations; New York (NY); On-site; USD 41,190 - 54,924; Full time

Job summary

A leading vacation hospitality company located in New York, NY is seeking an entry-level position for customer service support to enhance guests' vacation experiences. Responsibilities include providing information, transporting linens, ensuring room compliance, and assisting team members in a fast-paced environment. The ideal candidate should have effective communication skills and be able to tolerate physical demands.

Qualifications

• Experience in the hospitality industry is advantageous.
• Physically able to work from ladder, move furniture, and operate cleaning equipment.
• Tolerate environmental factors such as humidity, cold/heat, dust, and noise.

Responsibilities

• Provide customer service to guests regarding services and attractions.
• Transport clean and dirty linen to and from Operations and Buildings.
• Ensure items delivered to guests are clean and functioning.
• Report maintenance deficiencies to maintain standards.
• Replenish linen and guest amenities.
• Assist co-workers as needed.
• Work in a fast-paced, sometimes stressful environment.

Skills

Effective communication in English

Ability to operate cleaning equipment

Ability to tolerate environmental factors

Job description

A leading vacation hospitality company located in New York, NY is seeking an entry-level position for customer service support to enhance guests' vacation experiences. Responsibilities include providing information, transporting linens, ensuring room compliance, and assisting team members in a fast-paced environment. The ideal candidate should have effective communication skills and be able to tolerate physical demands.