Guest Services/Host-The Avenue Steak Tavern Grandview

Cameron Mitchell Restaurants; Columbus (OH); On-site; USD 17,000 - 30,000; Full time

Benefits offered by this job

Career growth opportunities

Dining discounts at 60+ restaurants

Health benefits for eligible employees

Inclusive, fun, creative environment

Flexible scheduling, PTO, holidays off

Job summary

Cameron Mitchell Restaurants is seeking a HOST to join our team in a role that centers on creating a welcoming first impression for guests and ensuring exceptional hospitality on phone and in person. The HOST manages seating, supports guest satisfaction, and contributes to a positive team environment.

We offer strong benefits, opportunities for growth from within, dining discounts at 60+ restaurants, health benefits for eligible associates, and flexible scheduling with paid time off and major

Qualifications

• Candidates with a genuine approach to hospitality.
• Demonstrated leadership, kindness and positivity.
• Strong teamwork and customer service orientation.

Responsibilities

• Greet and assist guests in person and over the phone.
• Manage seating to optimize service quality and guest satisfaction.
• Assist management and coworkers; communicate improvement ideas positively.
• Follow safety, health and sanitation guidelines per policy.
• Maintain professional appearance and punctuality per schedule.

Skills

Hospitality

Leadership

Teamwork

Customer service

Job description

CAMERON MITCHELL RESTAURANTS is seeking a HOST to join our team!

Who are We?

We are Great People Delivering Genuine Hospitality.

What is Your Role?

To make “Raving Fans” of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business.

Summary:

It is the responsibility of Guest Services to make raving fans of the five major groups of people we do business with by creating a positive first impression and making our guests feel welcome on the phone and in person. Guest Services controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities.

At Cameron Mitchell Restaurants, we put our associates first and strive to continually offer great benefits and perks listed below.

• Opportunities for career growth, 80% of all positions promoted from within
• Dining discounts at any of our 60+ restaurants
• Health benefits for eligible associates
• Inclusive, fun, and creative environment
• Flexible scheduling, paid time off, and closed 7 major holidays!
• Starting pay $12.00-$22.00/hour based on experience

What We Are Looking For

• A genuine approach to hospitality
• Individuals who exemplify leadership, kindness, and positivity
• "Yes is the Answer!" Mentality
• Those who value teamwork, family, and community

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Reports to work on time as indicated on the work schedule. Uniform meets restaurant requirements and is maintained and cleaned. Practices positive personal hygiene and cleanliness habits during all work shifts.
• Exemplifies hospitality standards. Answers guests' questions about the restaurant. Handles requests and complaints with guest satisfaction as the priority.
• Cooperates with management and co-workers to assists others with duties, if needed. Communicates suggestions for improvement in a positive fashion.
• Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. Reports potentially unsafe conditions and uses materials and equipment properly.
• Knows emergency procedures in the restaurants
• Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook.

Cameron Mitchell Restaurants is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.