GUEST SERVICES/HOST-OCEAN PRIME NAPLES

Cameron Mitchell Restaurants; Naples (FL); In loco; USD 21.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Dining discounts

Health benefits

Flexible scheduling

Paid time off

Closed 7 holidays

Descrizione del lavoro

Ocean Prime in Naples, FL is seeking a friendly HOST to welcome guests, seat them to optimize service, and contribute to a positive first impression. The role is essential for maintaining guest satisfaction and driving sales opportunities through attentive service.

Starting pay ranges from $15.00 to $23.00 per hour, based on experience, with benefits including dining discounts, health benefits, flexible scheduling, paid time off, and holidays off.

Competenze

• Genuine hospitality mindset and guest service focus.
• Ability to lead by example and support team members.
• Strong communication and teamwork to deliver a warm dining experience.

Mansioni

• Greet guests and manage seating to ensure smooth flow of the dining room.
• Answer guest questions and handle requests with a positive, helpful attitude.
• Maintain cleanliness and uphold safety standards throughout shifts.
• Coordinate with management and staff to deliver exceptional guest service.
• Assist with daily opening/closing procedures as needed.

Conoscenze

Hospitality

Leadership

Teamwork

Positive attitude

Descrizione del lavoro

OCEAN PRIME is seeking a HOST to join our team!

Who are We?

We are Great People Delivering Genuine Hospitality.

What is Your Role?

To make “Raving Fans” of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business.

Summary:

It is the responsibility of Guest Services to make raving fans of the five major groups of people we do business with by creating a positive first impression and making our guests feel welcome on the phone and in person. Guest Services controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities.

At Cameron Mitchell Restaurants, we put our associates first and strive to continually offer great benefits and perks listed below:

• Opportunities for career growth, 80% of all positions promoted from within
• Dining discounts at any of our 60+ restaurants
• Health benefits for eligible associates
• Inclusive, fun, and creative environment
• Flexible scheduling, paid time off, and closed 7 major holidays!
• Starting pay $15.00-$23.00/hour based on experience

What We Are Looking For

• Genuine approach to hospitality
• Individuals who exemplify leadership, kindness, and positivity
• “Yes is the Answer!\" Mentality
• Those who value teamwork, family, and community

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Reports to work on time as indicated on the work schedule. Uniform meets restaurant requirements and is maintained and cleaned. Practices positive personal hygiene and cleanliness habits during all work shifts.
• Exemplifies hospitality standards. Answers guests' questions about the restaurant. Handles requests and complaints with guest satisfaction as the priority.
• Cooperates with management and co-workers to assists others with duties, if needed. Communicates suggestions for improvement in a positive fashion.
• Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. Reports potentially unsafe conditions and uses materials and equipment properly.
• Knows emergency procedures in the restaurants
• Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook.
• All newly hired associates will be subject to E-Verify Employment Eligibility Verification.

Cameron Mitchell Restaurants is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.