Guest Services Host & Food Runner

Troon; Venice (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Troon's Sarasota National Club in Venice, FL is seeking a Host/Food Runner/Busser. This fast-paced hospitality role supports a premier golf and community management property.

You will greet guests, take orders, and ensure timely delivery of food and beverages at the poolside setting. The position pays $16.00 per hour and requires a friendly, reliable team member who can handle multiple tasks, maintain clean tables, assist with events, and uphold high service standards set by Sarasota National

Responsibilities

• Welcome and seat guests, providing menus and beverage options.
• Foster a friendly and inviting environment for guests and team members alike.
• Knowledgeably answer inquiries about menu items and beverages, offering recommendations.
• Inform guests of daily specials.
• Take accurate food and beverage orders, verifying age for alcohol consumption.
• Enter orders promptly and accurately into the POS system.
• Serve food and beverages promptly, including specialty items.
• Ensure guest satisfaction by checking in and addressing any concerns.
• Maintain table cleanliness, pre-bussing, bussing and replenishing supplies.
• Present and process checks efficiently.
• Clear tables and manage dishware in an orderly manner.
• Handle payment transactions, whether by check or credit card.
• Provide attentive service until guests depart, bidding them a warm farewell.
• Uphold the high standards of service and cuisine set by Sarasota National Club.
• Represent Sarasota National Club and the Food & Beverage Department positively at all times.
• Follow protocols for responsible alcohol service.
• Assist in setting up dining areas for various events.
• Complete assigned side work duties as directed by management.
• Attend training sessions and department meetings as required.
• Keep supervisors informed of any issues and suggest solutions.
• Foster positive relationships with colleagues and suppliers.
• Perform duties in accordance with company policies and objectives.
• Run food from kitchen to table as needed
• Ensure proper training for new employees and ongoing development.
• Manage multiple tasks effectively.
• Adhere to safety protocols.
• Maintain professional conduct and appearance.
• Support company values and guest service philosophy.
• Maintain a positive attitude and flexibility in task assignments.
• Support Food & Beverage teams by providing assistance in various areas as needed to ensure smooth operations.

Job description

Troon's Sarasota National Club in Venice, FL is seeking a Host/Food Runner/Busser. This fast-paced hospitality role supports a premier golf and community management property.

You will greet guests, take orders, and ensure timely delivery of food and beverages at the poolside setting. The position pays $16.00 per hour and requires a friendly, reliable team member who can handle multiple tasks, maintain clean tables, assist with events, and uphold high service standards set by Sarasota National