GUEST SERVICES/HOST -BIG ROCK ITALIAN CHOPHOUSE *New restaurant opening July 2025*

Cameron Mitchell Restaurants; Birmingham (MI); On-site; Full time

Job summary

Cameron Mitchell Restaurants is seeking a HOST to deliver excellent hospitality, ensuring a welcoming environment for guests. Responsibilities include managing guest seating, addressing inquiries, and collaborating effectively with the team. Ideal candidates are enthusiastic leaders with a genuine passion for service excellence.

Benefits

Opportunities for quick advancement

50% off at any of our 60+ restaurants

Health benefits for full-time associates after 90 days

Flexible scheduling and paid time off

Closed on 7 major holidays

Qualifications

• Restaurant experience preferred.
• Exemplifies leadership and positivity.
• Ability to inspire and perform well independently.

Responsibilities

• Greet and seat guests promptly.
• Handle guest inquiries and complaints.
• Ensure cleanliness and safety protocols are met.

Skills

Hospitality

Leadership

Teamwork

Customer Service

Job description

CAMERON MITCHELL RESTAURANTSis seeking a HOSTto join our team!

Who are We? We are Great People Delivering Genuine Hospitality.

What is Your Role? To make “Raving Fans” of our Associates, Guests, Purveyors, Partners, and the Communities in which we do business.

Summary: It is the responsibility of Guest Services to make raving fans of the five major groups of people we do business with by creating a positive first impression and making our guests feel welcome on the phone and in person. Guest Services controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities.

At Cameron Mitchell Restaurants, we put our associates first and strive to continually offer great benefits and perks listed below:

• Opportunities for quick advancement
• 50% off at any of our 60+ restaurants
• Health benefits for full-time associates starting after 90 days
• Inclusive, fun, and creative environment
• Flexible scheduling, paid time off, and closed 7 major holidays!
• Starting pay $15.00-$20.00/hour based on experience

WHAT WE ARE LOOKING FOR:

• A genuine approach to hospitality
• Individuals who exemplify leadership, kindness, and positivity
• “Yes is the Answer!” Mentality
• Those who value teamwork, family, and community

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Reports to work on time as indicated on the work schedule. Uniform meets restaurant requirements and is maintained and cleaned. Practices positive personal hygiene and cleanliness habits during all work shifts.
• Exemplifies hospitality standards. Answers guests' questions about the restaurant. Handles requests and complaints with guest satisfaction as the priority.
• Cooperates with management and co-workers to assists others with duties, if needed. Communicates suggestions for improvement in a positive fashion.
• Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant. Reports potentially unsafe conditions and uses materials and equipment properly.
• Knows emergency procedures in the restaurants
• Performs all duties and maintains knowledge of all standards and procedures as stated in the associate handbook.

Cameron Mitchell Restaurants is an Equal Opportunity Employer celebrating diversity & committed to creating an inclusive environment for all Associates.

Qualifications Experience

Preferred

Restaurant Experience

Behaviors

Preferred

Enthusiastic : Shows intense and eager enjoyment and interest

Motivations

Preferred

Self-Starter : Inspired to perform without outside help

Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.