Guest Services - Front Desk Associate - Fairfield by Marriott, Plymouth, NH

Lafrance Hospitality; Lincoln (NH); On-site; USD 10,000 - 60,000; Part time

Job summary

An exciting opportunity awaits at a vibrant hotel in Plymouth, NH! Join a dedicated team as a Front Desk Associate, where your passion for exceptional guest experiences will shine. This part-time role offers a friendly work environment, comprehensive benefits, and opportunities for career growth. You will be the welcoming face of the hotel, responsible for checking guests in and out, addressing their needs, and ensuring a memorable stay. With flexible shifts and amazing discounts for you and your family, this position is perfect for those looking to develop their professional skills in the hospitality industry. Don't miss out on this chance to grow and thrive in a rewarding setting!

Benefits

DailyPay - Get Paid Any Day!

Brand Wide Hotel Room Discounts

Company Wide Hotel Room Discount Program

Referral Bonus Incentive

Retention Bonus Incentive

Annual Review Program

Extensive Room for Growth

Paid Training

Qualifications

• Strong customer service skills with a focus on guest satisfaction.
• Ability to multitask and handle various responsibilities efficiently.

Responsibilities

• Check guests in and out while ensuring proper payment and requests are handled.
• Maintain a warm and professional demeanor during guest interactions.

Skills

Customer service skills

Multitasking

Fosse Experience

Hotel experience

Job description

Guest Services - Front Desk Associate - Fairfield by Marriott, Plymouth, NH

We Want You to Join Our Team!
Do you have a passion for providing exceptional guest experiences? Are you a self-motivated, guest-focused individual with a warm and welcoming personality? If so, we have the perfect opportunity for you!

The Fairfield Inn by Marriott located in Plymouth, NH is currently hiring for a Part-Time Front Desk Attendant position, offering comprehensive benefits. As a valued member of our team, you will enjoy a great work environment surrounded by friendly coworkers. We believe in nurturing our employees' career growth and offer cross-training and mentorship opportunities.

As a Marriott Team member, you and your family will also receive amazing discounts on hotel rooms for both business and leisure travel. In addition, we have company-wide incentives throughout the year for all staff to enjoy.

This is a truly exciting opportunity that allows you to develop your professional skills while working in a dynamic and rewarding environment.

Responsibilities:

• Maintain a warm, welcoming, and professional demeanor while interacting with all guests
• Check guests in and out of the hotel, ensuring proper payment is received, special requests are noted and fulfilled, and accurate information is recorded
• Answer the phone in a professional and helpful manner
• Follow procedures for posting charges and settling guest accounts
• Effectively address and resolve guest problems to increase guest satisfaction
• Be knowledgeable about emergency procedures and hotel policies
• Practice punctuality for scheduled shifts

Shifts: 2-3 days a week, weekends are a must

Job Type: Part-Time

Pay: $16 - $18 Per Hour

Requirements:

• Fosse Experience a plus
• Hotel experience is a plus
• Multitasking
• Customer service skills

Benefits:

• DailyPay - Get Paid Any Day!
• Brand Wide Hotel Room Discounts
• Company Wide Hotel Room Discount Program
• Referral Bonus Incentive
• Retention Bonus Incentive
• Annual Review Program
• Extensive Room for Growth
• Paid Training

Seniority level: Entry level

Employment type: Part-time

Job function: Customer Service

Industries: Hospitality