Guest Services & Food Support (On-site) – Tysons

Level99; Tysons (VA); On-site; USD 2,800 - 5,500; Full time

Benefits offered by this job

Tips

Job summary

Level99, located in Tysons, VA, seeks a supportive team member to deliver outstanding guest hospitality, expedite orders, and assist guests at the counter. You will monitor ticket times, help maintain stocked work areas, and collaborate with both front-of-house and back-of-house teams to ensure a smooth dining and takeout experience.

Responsibilities include reviewing orders, expediting pickup windows, and delivering food while upholding health and safety standards.

Qualifications

• Must be 18 years or older.
• Strong attention to detail and organization.
• Analytical mindset and ability to track kitchen metrics.

Responsibilities

• Review guest orders including in-restaurant, takeout and delivery.
• Expedite orders by distinguishing pickup windows and dining room queues.
• Interact with guests at pickup to ensure needs are met and orders are accurate.
• Deliver food to tables or counter, replenish supplies, and maintain clean service areas.
• Communicate clearly with front-of-house and back-of-house teams.
• Receive, check and package takeout orders for guests.
• Keep takeout/delivery materials organized and labeled.
• Monitor food quality, ticket times, and presentation consistency.

Skills

Detail-oriented

Analytical

Ticket-time awareness

Health & sanitation knowledge

Customer service

18+

Job description

Level99, located in Tysons, VA, seeks a supportive team member to deliver outstanding guest hospitality, expedite orders, and assist guests at the counter. You will monitor ticket times, help maintain stocked work areas, and collaborate with both front-of-house and back-of-house teams to ensure a smooth dining and takeout experience.

Responsibilities include reviewing orders, expediting pickup windows, and delivering food while upholding health and safety standards.