Guest Services Event Staff - Phoenix Raceway

PowerToFly; Phoenix (AZ); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Competitive salaries

Solid benefits package

Opportunities for personal and professional growth

Job summary

A premier motorsports organization based in Phoenix is seeking part-time Guest Services Event Staff. In this engaging role, you will ensure guests have an unforgettable racing experience by checking tickets, providing information, and assisting with seating arrangements. Ideal candidates are friendly, enthusiastic, and able to work in a fast-paced environment. This role requires strong communication skills and the ability to work on feet for extended periods. Join a close-knit team where your contributions are valued and rewarded.

Qualifications

• Must be friendly, enthusiastic, and personable.
• Must learn quickly and be trainable.
• Ability to be on feet for extended periods of time (8-12 hours).

Responsibilities

• Bring guests an unforgettable racing experience.
• Check/scan guests' tickets for valid entry.
• Assist guests with information and directions.

Skills

Customer service experience

Strong communication skills

Ability to work in a fast-paced environment

Teamwork

Adaptability to variable weather conditions

Job description

Home to NASCAR’s Championship Weekend, Phoenix Raceway has been the premier motorsports venue in the Southwest since 1964 and hosts two NASCAR race weekends each year. In March, the Shriners Children's 500 NASCAR Weekend kicks off the race season at Phoenix Raceway, featuring the NASCAR Cup Series, NASCAR Xfinity Series and ARCA Menards Series. In November, champions will be crowned in the NASCAR Cup Series, NASCAR Xfinity Series, NASCAR Craftsman Truck Series and ARCA Menards Series West. Phoenix Raceway also hosts a variety of events throughout the year, including corporate meetings and conferences, charity events, holiday events, sport and endurance competitions, driving schools and Segway tours.

Phoenix Raceway is seeking part time event workers in the position of Guest Services Event Staff. As a member of the Guest Services Event Staff, you will be responsible for bringing our guests an unforgettable racing experience. Event Staff will work select publicly ticketed events throughout the year.

Admissions Event Staff

Admissions Event Staff are responsible for bringing our guests an unforgettable race day experience! Admissions Event Staff will check/scan each guest's ticket or credential for valid entry through the grandstand gates and/or infield gates.

Guest Services Office Event Staff

GSO Event Staff are positioned at Guest Services Offices that are located around property and in the Venue. GSO Event Staff must be able to think quickly, utilize their tools to provide our fans with accurate information in a timely manner, and ensure our fans have a positive race-day experience. GSO Event Staff are also responsible for managing the lost and found program, resolving any ticket discrepancies or issues, and taking fan feedback with a positive attitude.

Venue Event Staff

Venue Event Staff are responsible for bringing our guests an unforgettable race day experience! Ushers will assist by directing guests to the location of their seats and other points of interest, enforcing Raceway policies and procedures, providing event information to guests, and making sure everything in their area is in working order.

Qualifications

• Must be friendly, enthusiastic, and personable
• Customer service experience preferred
• Strong communication skills
• Must learn quickly and be trainable
• Ability to work in a fast-paced & high stress environment
• Ability to be on feet for extended periods of time (8-12 hours)
• Must be able to lift up to 50 lbs.
• Ability to work outside in variable seasonal weather conditions
• Ability to work with others and take direction
• Must be able to work nights, weekends and holidays as assigned
• Must follow dress code and have a clean, presentable appearance at all times.

Apply Now!

Learn more about this role and our team by applying at www.careers.nascar.com for consideration.

We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won’t take you long to find out that you are on the right track here at NASCAR!

NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). NASCAR seeks to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists.

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