Guest Services: Duck Stop

Boston Duck Tours; Boston (MA); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

401K plan

End of Season Bonus

Referral bonus

Flexible scheduling

Promotions opportunities

Job summary

Boston Duck Tours is hiring Guest Service Representatives for our 2026 season! Join one of Boston’s best attractions.

We’re looking for passionate, hardworking, enthusiastic people who love helping others and ensuring their experience before, during and after the tour is the absolute best possible. All Guest Service Representatives will work alternately at three departure locations: Prudential Center, Museum of Science, and New England Aquarium.

Qualifications

• Demonstrated customer service and communication skills.
• Must be able to read, write and comfortably speak English.

Responsibilities

• Interacting with Guests while they wait for their tour at our three departure locations
• Answering Guests’ questions
• Being an ambassador for our brand and the city of Boston
• Assisting Guests before and after their tour
• Cleaning the Ducks

Skills

Customer service

Communication skills

English proficiency

Job description

Job Details

Job Location: Boston, MA 02116, Position Type: Seasonal, Salary Range: $16.00 - $16.00 Hourly

Do you love Boston? Boston Duck Tours is hiring Guest Service Representatives for our upcoming 2026 season! Come be part of one of Boston’s best attractions! We’re looking for passionate, hardworking, enthusiastic people that love helping others and ensuring their experience before, during and after the tour is the absolute best possible. We love our city and sharing it with the 500,00 people that take our tour each year!

All Guest Service Representatives will work alternately at our Prudential Center, Museum of Science, and New England Aquarium departure locations.

Each location will require different responsibilities but may include:

• Interacting with Guests while they wait for their tour at our three departure locations
• Answering Guests’ questions
• Being an ambassador for our brand and the city of Boston
• Assisting Guests before and after their tour
• Cleaning the Ducks

Qualifications

• Demonstrated customer service and communication skills
• Must be able to read, write and comfortably speak English

Benefits

• Year round health and dental insurance (eligible in 30 days)
• 401K plan (eligible in one year, must be 21)
• April-November schedule
• Perks at other attractions throughout the city
• Company paid life and long-term disability insurance (30+ hours per week)
• Flexible scheduling
• Promotions/Other job opportunities
• End of Season Bonus
• Referral Bonus