Guest Services Coordinator — Elevate Resident Experience

Little Chute Health Services; Little Chute (WI); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

401(K) Program

6 paid holidays plus floating holiday

Company paid life insurance

Voluntary life and disability保险

Paid Time Off

Job summary

North Shore Healthcare is seeking a Guest Services Coordinator to maximize patient and guest satisfaction in our Little Chute area facility. The role focuses on understanding individual needs of short-stay patients and delivering added services that create a comfortable, home-like experience during their stay.

Requirements include a High School diploma, CNA certification, and proficiency with Microsoft products; preferred is at least one year in healthcare.

Qualifications

• High School diploma or equivalent.
• CNA certification is required.
• Proficient with Microsoft Office products.

Responsibilities

• Provide exceptional guest services to exceed customer expectations.
• Identify individual needs of short-stay patients to tailor services and create home-like comfort during their stay.

Skills

Customer service

Attention to detail

Education

High School diploma

Certified Nursing Assistant

Tools

Microsoft Office

Job description

North Shore Healthcare is seeking a Guest Services Coordinator to maximize patient and guest satisfaction in our Little Chute area facility. The role focuses on understanding individual needs of short-stay patients and delivering added services that create a comfortable, home-like experience during their stay.

Requirements include a High School diploma, CNA certification, and proficiency with Microsoft products; preferred is at least one year in healthcare.