Guest Services Coordinator - Full-Time 1st Shift

Little Chute Health Services -; Little Chute (WI); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

401(K) Program

6 paid holidays plus floating holiday

Company paid life insurance

Voluntary life and disability保险

Paid Time Off

Job summary

North Shore Healthcare is seeking a Guest Services Coordinator to maximize patient and guest satisfaction in our Little Chute area facility. The role focuses on understanding individual needs of short-stay patients and delivering added services that create a comfortable, home-like experience during their stay.

Requirements include a High School diploma, CNA certification, and proficiency with Microsoft products; preferred is at least one year in healthcare.

Qualifications

• High School diploma or equivalent.
• CNA certification is required.
• Proficient with Microsoft Office products.

Responsibilities

• Provide exceptional guest services to exceed customer expectations.
• Identify individual needs of short-stay patients to tailor services and create home-like comfort during their stay.

Skills

Customer service

Attention to detail

Education

High School diploma

Certified Nursing Assistant

Tools

Microsoft Office

Job description

Trust, engagement, competence, respect and passion - these are the values under which North Shore Healthcare operates every day. Our dedicated team of professionals strive to deliver quality care to our residents and their families. We are one of the leading employers and providers of post-acute care in the Midwest and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment and having opportunities to grow in your career, North Shore Healthcare is the Right Choice for you.

Summary of position

The role of the Guest Services Coordinator is to achieve the highest level of satisfaction by exceeding the customer's expectation. This position identifies the individual needs of our short stay patients to add another level of service the delivers the comforts of home during their stay with us.

Requirements of the position

Required Education and Experience

• High School diploma (or equivalent)
• Certified Nursing Assistant
• Computer proficiency with Microsoft products

Preferred Education and Experience

• 1+year in healthcare industry

Benefits:

We offer a comprehensive benefit packages which includes:

• Health insurance for full-time employees starting the first of the month following 30 days of employment
• Dental and vision insurance for full and part-time staff
• 401(K) Program for full and part-time staff
• 6 paid holidays plus one floating holiday for full-time staff
• Company paid life insurance for full-time staff
• Voluntary life and disability insurance for full-time staff
• Paid Time Off

Our mission is to establish a culture that reinforces the values necessary to be the premier health services provider and employer in each of the communities we serve. We understand that choosing where you want to go in your career is a big decision. We would like the opportunity to show you that North Shore Healthcare is the Right Choice for you.