Guest Services Concierge — Casino Events & Rewards

Four Winds Casino and Resort; South Bend (IN); On-site; USD 17,000 - 25,000; Part time

Job summary

Four Winds Casino and Resort in South Bend, IN seeks a part-time Guest Club Associate to promote the player’s club, enroll guests, and assist with event seating for ticketed functions.

You will help prepare promotional gifts, coordinate seating, and support casino marketing events while delivering high levels of guest service.

A high school diploma or GED is preferred; one year of related experience helps, and basic computer skills (Word/Excel) are required.

Qualifications

• High school diploma or GED preferred.
• One year of related experience preferred.
• Must possess excellent communication skills.
• Must be computer literate with knowledge of Microsoft Word, Excel and other marketing programs.

Responsibilities

• Enrolls new guests in the player’s club.
• Executes casino gift events.
• Maintains knowledge of the player’s club to explain to guests.
• Promotes promotional gifts and event seating.
• Operates ticket scanners and assists with seating for events.

Skills

Guest service

Communication

Microsoft Word

Excel

Teamwork

Education

High school diploma or GED

1 year related experience preferred

Job description

Four Winds Casino and Resort in South Bend, IN seeks a part-time Guest Club Associate to promote the player’s club, enroll guests, and assist with event seating for ticketed functions.

You will help prepare promotional gifts, coordinate seating, and support casino marketing events while delivering high levels of guest service.

A high school diploma or GED is preferred; one year of related experience helps, and basic computer skills (Word/Excel) are required.