Guest Services Cashier: Hospitality & Growth

starbirdchicken.com; Pleasanton (CA); Hybrid; USD 17,000 - 28,000; Full time

Benefits offered by this job

Tipped position

Babbel language learning program

Tuition assistance

Free meal during shift

Employee discount

Job summary

Starbird Chicken is seeking frontline team members in Pleasanton, CA to deliver outstanding hospitality and guest experiences. You will handle cash with accuracy, respond to guest needs, and keep dining areas clean and welcoming.

As part of our team, you will be the first contact for guest inquiries and complaints, multitask across stations, and uphold a high standard of service. Morning and evening shifts, with opportunities for growth, are available.

Qualifications

• Hospitality is essential; must listen to and accommodate guests.
• Ability to handle cash accurately and make change.
• First point of contact for customer complaints.
• Able to multitask, stay organized and focus on the guest.
• Must be punctual with a strong work ethic.
• Willingness to be coached in a learning culture.
• Must stand, bend, and lift up to 30 lbs for extended periods.

Responsibilities

• Provide friendly guest reception and service.
• Maintain dining room and restrooms in clean, working order.
• Handle customer complaints professionally.
• Assist with maintaining cleanliness and organization in service areas.

Skills

Hospitality

Cash handling

Customer service

Multitasking

Punctuality

Willingness to be coached

Physical stamina

Job description

Starbird Chicken is seeking frontline team members in Pleasanton, CA to deliver outstanding hospitality and guest experiences. You will handle cash with accuracy, respond to guest needs, and keep dining areas clean and welcoming.

As part of our team, you will be the first contact for guest inquiries and complaints, multitask across stations, and uphold a high standard of service. Morning and evening shifts, with opportunities for growth, are available.