Guest Services Attendant PT (54407)

Wentzville, MO; Wentzville (MO); On-site; USD 10,000 - 60,000; Part time

Job summary

An established community organization is looking for a Guest Services Attendant to join its vibrant Parks and Recreation team. This part-time role offers a unique opportunity to engage with the public, providing exceptional service while assisting with registrations and facility rentals. Ideal candidates will possess strong communication skills and a commitment to customer satisfaction. As a rapidly growing community, Wentzville offers a dynamic work environment where you can contribute to the well-being of residents and visitors alike. Join us in making a positive impact in our community!

Qualifications

• Prior relevant experience desired.
• CPR/AED and First Aid certifications are required within 90 days of hire.

Responsibilities

• Serve as a front-line customer service representative.
• Assist patrons with registrations, memberships, and facility rentals.

Skills

Customer Service

Communication Skills

Problem Solving

Basic Business Software

Education

None

Tools

Word Processing Software

Spreadsheets

Email

Presentations Software

Job description

Job Details

Job Location: Wentzville - Wentzville, MO

Position Type: Variable Hours Part Time

Education Level: None

Salary Range: $14.80 - $14.80 Hourly

Job Shift: Any

Job Category: Customer Service

Description

The City of Wentzville is seeking candidates interested in joining our Parks and Recreation team. Wentzville is one of the fastest-growing communities in the state. Come grow with us!

The Guest Services Attendant serves as a front-line customer service representative for the Parks and Recreation facilities, providing courteous, professional, and positive service in all interactions with patrons and staff. The attendant relays information for certain activities or events and assists patrons with registrations, memberships, and facility rentals.

This is a part-time position, not to exceed an average of 29 hours per week.

This job posting will remain open until filled.

Qualifications

Job Qualifications – Education, experience, and training that are required or desirable in order to effectively perform the job at the time of hire. An equivalent combination of education, training, and experience will be considered. Additional requirements and/or substitutions may be requested and require the approval of HR.

• Prior relevant experience desired.
• CPR/AED and First Aid certifications are required within 90 days of the hire date.

Knowledge, Skills, and Abilities – May be representative, but not all-inclusive, of those knowledge, skills, and abilities commonly associated with this position.

• Ability to develop a basic competency level in the area of operation.
• Ability to follow standard operating procedures and systems to accomplish tasks.
• Ability to provide exceptional service to internal and external customers.
• Ability to communicate effectively and professionally with supervisors, co-workers, and customers by telephone, in writing, and in person.
• Ability to use good judgment and think rationally in difficult or stressful situations.
• Ability to develop goals and plans to prioritize, organize, and accomplish work, as well as concentrate on multiple tasks simultaneously.
• Proficiency in the use of basic business software (word processing, spreadsheets, email, presentations) and basic office equipment.
• Ability to work under direct supervision and collaboratively in a team environment.
• Regular attendance is a necessary and essential job duty.