Guest Services Attendant (Hotel Houseperson)

WizeHire, Inc; Bend (OR); On-site; USD 26,000 - 28,000; Full time

Job summary

Cambria Hotel Bend is seeking a dedicated houseperson to maintain clean public areas including hallways, meeting rooms, and lobbies while delivering guest-requested items to rooms. This role requires strong customer service skills and a willingness to assist with special housekeeping projects.

Ideal candidates have 1 year of houseperson or housekeeping experience and a solid work ethic. We offer a supportive team and a focus on guest satisfaction.

Qualifications

• Strong work ethic and customer-focused mindset.
• Proven customer service experience with guest-focused mentality.
• Understanding of cleaning techniques and products.

Responsibilities

• Walk all assigned floors at beginning of the shift and collect trash, soiled linen, and other items per management requests.
• Retrieve clean linens from housekeeping storage facilities and distribute them to each floor.
• Clean and maintain guest rooms, hallways, furnishings, flooring, lobby, and other work areas.
• Anticipate, listen intently, and respond quickly to visitors' requirements to provide the best quality of service.
• Make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens.

Skills

Strong work ethic

Organizational skills

Time management

Communication skills

Customer service

Guest-focused mentality

Attention to detail

Education

High school diploma/GED or equivalent

Tools

Cleaning techniques and products

Job description

Cambria Hotel Bend is seeking a dedicated houseperson to maintain clean public areas including hallways, meeting rooms, and lobbies while delivering guest-requested items to rooms. This role requires strong customer service skills and a willingness to assist with special housekeeping projects.

Ideal candidates have 1 year of houseperson or housekeeping experience and a solid work ethic. We offer a supportive team and a focus on guest satisfaction.