Guest Services Attendant

Mundelein Park & Recreation District; Mundelein (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

Mundelein Park & Recreation District is seeking a part-time Guest Services Attendant to assist with guest services and ActiveNet operations. This role requires strong customer service skills and the ability to work flexible hours, including weekends. Candidates should be energetic and motivated with excellent communication skills.

Benefits

Complementary Fitness Membership

District discounts

Qualifications

• Must be 18 years or older.
• Excellent customer service skills; experience preferred.
• Knowledge of computer software programs is a plus.

Responsibilities

• Greet guests at the front entrance positively.
• Provide front desk services, assisting guests and processing transactions.
• Monitor indoor pool chemical levels and document accordingly.

Skills

Customer service

Communication

Teamwork

Energetic

Leadership

Bilingual

Education

High school degree

CPR, First Aid, and AED Certification

Job description

Join to apply for the Guest Services Attendant role at Mundelein Park & Recreation District

2 days ago Be among the first 25 applicants

Join to apply for the Guest Services Attendant role at Mundelein Park & Recreation District

Position Type: Part-Time

Hiring Wage Range: $15.39 - $19.23/DOQ

Full Wage Range $15.39 - $23.08

Benefits: Complementary Fitness and Barefoot Bay Membership, additional District discounts

Apply online at www.mundeleinparks.org

Summary

The Guest Services Attendant will assist the Guest Services Specialist and Guest Services Lead with all aspects of guest service and ActiveNet operations. Hours may vary including days, nights, weekends, and holidays. Must be willing to work at least 15 hours a week and 2 Sunday's a month. Sunday shifts are from 6:30am - 12:00pm or 12:00pm - 5:30pm. Weekday shifts are from 4:30am - 10:30am, 10:30am - 4:30pm, or 4:30pm - 9:30pm.

Qualifications

Must be 18 years or older. High school degree. Excellent customer service skills. Some customer service experience is preferred. Knowledge and familiarity with computer software programs. Emphasis on a team-based atmosphere. Energetic, enthusiastic, and motivated

Excellent verbal communication and leadership skills. Bi‐lingual a plus. CPR, First Aid and AED Certification required and if not certified, must become certified.

Duties And Responsibilities

Essential Functions

• Greet all who enter the Mundelein Community Center ("MCC") front entrance in a positive friendly manner.
• Perform front desk services and operations at MCC, providing excellent customer service and communication via interactions in person, online, and on the phone.
• Assist guests with online account navigation and functionality.
• Conduct tours of the facility for prospective members.
• Ensure all facility members and/or open gym participants are valid and accurate.
• Process program participant registrations, fitness membership options, aquatic memberships and permits, and other requests processed at the front desk, utilizing ActiveNet software.
• Handle cash, check, and credit card transactions accurately.
• Perform opening, closing, and daily checklist duties.
• Monitor and respond to incoming messages when directed by Guest Services Lead.
• Run computer reports from ActiveNet software, as needed.
• Test indoor swimming pool for pH, chlorine levels, and temperature according to facility schedule. Document as directed.
• Update and stay current with MPRD news and events.
• Assist management team with employee training.
• Adhere to all District policies and procedures.
• Report all accidents and unsafe conditions to immediate supervisor, Recreation Facility Manager, and/or Risk Manager immediately.
• Perform other duties, as assigned.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Recreational Facilities

Referrals increase your chances of interviewing at Mundelein Park & Recreation District by 2x

Sign in to set job alerts for “Attendant” roles.

Patient Safety Attendant-FT/Nights Float

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1912)

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0833)

Facility and Aquatic Maintenance Attendant

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.