Guest Services Associate - WorldMark Blaine

Travel + Leisure Co.; Blaine (MN); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team as a Guest Services Associate at an industry-leading vacation ownership company. In this role, you will be the welcoming face that ensures guests have memorable experiences from check-in to check-out. Your excellent communication skills and positive attitude will be key in providing exceptional service, guiding guests through registration, and addressing their needs. This position offers a chance to thrive in a fast-paced environment while enjoying comprehensive benefits and a supportive workplace culture. If you’re passionate about hospitality and eager to make a difference, this opportunity is perfect for you.

Benefits

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Paid time off

401k with employer match

Employee Assistance Program

Wellness program

Qualifications

• Professional appearance and a positive attitude are essential.
• Ability to solve problems and handle cash transactions accurately.

Responsibilities

• Guide guests through registration and provide area information.
• Process transactions and balance cash receipts accurately.
• Respond to guest inquiries and ensure a memorable experience.

Skills

Excellent communication skills

Problem-solving

Basic math skills

Attention to detail

Multitasking

Tools

Basic computer skills

Job description

Guest Services Associate - WorldMark Blaine

Guest Services Associate - WorldMark Blaine

Apply locations Blaine time type Full time posted on Posted 2 Days Ago job requisition id R-99664

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You’ll Shine:
As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout. You’ll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.

How You'll Make an Impact:

• Bring smiles to guests from around the world by providing warm welcomes.
• Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.
• Process cash and credit card transactions strictly following established procedures.
• Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.
• Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.
• Reserve and confirm reservations for individuals and/or groups.
• Provide guests with room rate quotes.
• Respond to guest inquiries and concerns as quickly and completely as possible.

What You’ll Bring:

• Professional appearance and a positive, can-do attitude.
• Excellent communication skills with the ability to read, write and understand English.
• Ability to solve problems with minimal supervision.
• Basic math skills and knowledge of proper cash handling procedures.
• Ability to multitask and work in a fast paced environment.
• Strong attention to detail and organization skills.
• Basic computer and office skills.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Paid time off including 12 vacation days and 6 holidays per year, prorated based on your hire date.
• Sick leave in accordance with applicable laws and/or ordinances
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Compensation

The hourly rate for this role is $18.00.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail], including the title and location of the position for which you are applying.

About Us

Travel + Leisure Co. is the world’s leading membership and leisure travel company offering vacation ownership, travel membership, and exchange programs. We provide outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year. We believe that all vacation moments start with our associates, and we’re proud of our global teams that turn vacation inspiration into exceptional travel experiences.