Guest Services Associate - Part Time, Welcoming Experience

UDF-MyScoop Branding; Dayton (OH); Vor Ort; USD 17.000 - 20.000; Teilzeit

Zusammenfassung

United Dairy Farmers in Dayton is seeking a Guest Services Associate to deliver the Hi Five Guest Experience, greet Guests warmly, and keep the store prepared for customers on a part-time schedule.

The role involves handling the POS and gas console, preparing DipSide items, stocking, maintaining safety, and following company policies. Candidates must be at least 16 years old and able to work various shifts.

Qualifikationen

• Ability to speak, hear and understand spoken English well enough to communicate with customers.
• Ability to see well enough to operate store equipment.
• Ability to handle coins, currency, checks, credit transactions, coupons and food stamps.

Aufgaben

• Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store.
• Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers.
• Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change.
• Stocking Merchandise: Keep shelves, displays, milk box and freezers filled and faced, ensure dip cabinet is filled and appears presentable to our Guests; ensure coffee pots and ice dispensers are full, ensure the proper rotation of stock and check for out of code dates.
• Security: Maintain awareness of all Guests in the store/on the lot to minimize shop-lifting and gas drive-offs, control cash levels in the register by using proper "drop" procedures, doing vendor log-in and following all steps in the Tobacco/Alcohol Management and Robbery/Violence Deterrence programs.
• Maintenance: Ensure the store and parking lot are kept in a safe, clean and organized condition; keep store equipment clean; monitor product and refrigeration equipment temperatures.
• Reporting: Accurate completion of time records and the Customer First Document.
• Other duties as assigned by Management

Kenntnisse

English proficiency

Customer service

Math / cash handling

Tools

POS terminal

Gas console

Price book

Jobbeschreibung

United Dairy Farmers in Dayton is seeking a Guest Services Associate to deliver the Hi Five Guest Experience, greet Guests warmly, and keep the store prepared for customers on a part-time schedule.

The role involves handling the POS and gas console, preparing DipSide items, stocking, maintaining safety, and following company policies. Candidates must be at least 16 years old and able to work various shifts.