Guest Services Associate - Part Time

Travel + Leisure Global Support Services (Philippines) Inc.; KINGSGATE (WA); On-site; USD 21,593 - 30,754; Part time

Benefits offered by this job

Medical and Dental coverage

401(k) with employer match

Paid time off and parental leave

Job summary

Travel + Leisure Global Support Services (Philippines) Inc. is hiring a Guest Services Associate at Club Wyndham Kingsgate Resort. Your role will involve welcoming guests and providing excellent service to ensure memorable vacations.

We offer a diverse range of benefits including medical and dental coverage, flexible spending accounts, and a 401(k) plan. This is a fantastic opportunity for those with strong communication skills and a positive attitude.

Qualifications

• Ability to read, write and understand English.
• Demonstrated problem-solving capabilities with minimal supervision.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide warm welcomes and guide guests through the registration process.
• Process transactions and perform money handling responsibilities.
• Respond to guest inquiries and concerns quickly.

Skills

Professional appearance

Excellent communication skills

Problem-solving skills

Basic math skills

Multitasking ability

Attention to detail

Basic computer skills

Job description

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Now hiring for Club Wyndham Kingsgate Resort in Williamsburg, VA. The pay is $19/hour.

How You’ll Shine

As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout. You’ll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.

How You'll Make an Impact

• Bring smiles to guests from around the world by providing warm welcomes.
• Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.
• Process cash and credit card transactions strictly following established procedures.
• Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.
• Complete all check‑out procedures and verify that the correct charges and credits are reflected in guest folios.
• Reserve and confirm reservations for individuals and/or groups.
• Provide guests with room rate quotes.
• Respond to guest inquiries and concerns as quickly and completely as possible.

What You’ll Bring

• Professional appearance and a positive, can‑do attitude.
• Excellent communication skills with the ability to read, write and understand English.
• Ability to solve problems with minimal supervision.
• Basic math skills and knowledge of proper cash handling procedures.
• Ability to multitask and work in a fast‑paced environment.
• Strong attention to detail and organizational skills.
• Basic computer and office skills.

How You'll Be Rewarded

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us.

• Medical, Dental, Vision.
• Flexible spending accounts.
• Life and accident coverage.
• Disability.
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information).
• Wish day paid time to volunteer at an approved organization of your choice.
• 401(k) with employer match (subject to eligibility requirements, including tenure – speak to your recruiter for additional information).
• Legal and identity theft plan.
• Voluntary income protection benefits.
• Wellness program (subject to provider availability).
• Employee Assistance Program.

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

Our Diversity Commitment

We are an equal opportunity employer, and all applications will be considered for employment without attention to your membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail], including the title and location of the position for which you are applying.

Travel + Leisure Co. is the world’s leading membership and leisure travel company offering vacation ownership, travel membership, and exchange programs. We provide outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year. We believe that all vacation moments start with our associates, and we’re proud of our global teams that turn vacation inspiration into exceptional travel experiences.