Guest Services Associate — Fun, Fast-Paced Hospitality

Topgolf; Vineyard (UT); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Free game play

Discounted food & retail

Weekly Playmaker meals

Job summary

Topgolf in Utah (Vineyard) is hiring for multiple hourly roles focused on guest services and a fun, safe environment. You’ll check in Players, explain gameplay, help with gear, and promote promotions while maintaining a lively, welcoming atmosphere.

Ideal candidates bring a positive attitude, strong teamwork, and a passion for delivering outstanding guest experiences in a high-volume entertainment venue.

Qualifications

• Positive attitude and a readiness to help Guests.
• Team-centered mindset and collaborative approach.
• Focus on delivering an exceptional Guest experience.
• Able to stay calm and patient in a fast-paced venue.
• Hospitality or entertainment background is a plus, not required.

Responsibilities

• Greet Players, assist with check-in and reservations, and provide info for a great Topgolf experience.
• Explain venue offerings, promotions, and guide gameplay.
• Assist with clubs and equipment, ensuring proper gear for Guests.
• Keep the venue clean, organized, and inviting for Guests and teammates.
• Adhere to safety and sanitation standards to ensure a safe environment.
• Live Topgolf values: Fun, One Team, Excellence, Courage, Caring.

Skills

Positive attitude

Teamwork

Player focus

Thriving in busy environments

Hospitality/Entertainment experience (

Job description

Topgolf in Utah (Vineyard) is hiring for multiple hourly roles focused on guest services and a fun, safe environment. You’ll check in Players, explain gameplay, help with gear, and promote promotions while maintaining a lively, welcoming atmosphere.

Ideal candidates bring a positive attitude, strong teamwork, and a passion for delivering outstanding guest experiences in a high-volume entertainment venue.