Guest Services Associate - Fast-Paced Campus Dining

University of Southern California; Los Angeles (CA); Hybrid; USD 32,000 - 43,000; Full time

Job summary

University of Southern California Hospitality is seeking a Guest Services Representative to welcome guests, answer questions, and provide exceptional service in a fast-paced dining and event environment. You will support setup, stocking, and sanitation while contributing to a positive campus experience for students, faculty, and visitors.

The role requires clear English communication, physical stamina to lift up to 50 lbs, and a readiness to work in a dynamic campus setting.

Qualifications

• Entry-level customer service experience may be considered.
• Ability to communicate clearly in English.
• Comfort with busy, fast-paced dining and service environments.

Responsibilities

• Welcome guests and meet and greet in the dining and service areas.
• Provide information to guests and assist with requests.
• Assist in setup and breakdown of dining spaces and service areas.
• Stock supplies and maintain cleanliness of facilities and equipment.
• Serve food and beverages and package products as needed.
• Support banquet event orders and basic audio-visual tasks when required.

Skills

Customer service

English communication

Physical stamina

Education

High school diploma not required

Job description

University of Southern California Hospitality is seeking a Guest Services Representative to welcome guests, answer questions, and provide exceptional service in a fast-paced dining and event environment. You will support setup, stocking, and sanitation while contributing to a positive campus experience for students, faculty, and visitors.

The role requires clear English communication, physical stamina to lift up to 50 lbs, and a readiness to work in a dynamic campus setting.