Banquet Server

University of Southern California; Glendale (CA); On-site; USD 20,934 - 29,816; Part time

Benefits offered by this job

Variety of employee benefits

Support for work-life balance

Participation in a positive work culture

Job summary

The University of Southern California is seeking a Banquet Server to join its Hospitality team. The role involves providing excellent food and beverage service to guests while embodying USC's values. Responsibilities include professional delivery of customer service, food preparation, and maintaining dining area cleanliness.

Candidates with demonstrated customer service experience and a commitment to upholding high service standards are preferred. Join us in creating a memorable dining experience for our Trojan Family!

Qualifications

• 1 year experience in food service, ideally in a high volume restaurant.
• Demonstrated ability to provide excellent customer service.
• Must be 18 years of age or older.

Responsibilities

• Provide professional food and beverage service to guests.
• Prepare hot and cold food as needed.
• Maintain cleanliness of dining areas and food preparation spaces.
• Process payments and stock supplies as necessary.

Skills

Customer service experience

Food handling knowledge

Ability to lift up to 50 lbs

Effective communication in English

Education

High school diploma or equivalent preferred

Job description

From fine dining restaurants to residential dining, USC Hospitality serves thousands of students, athletes, faculty, and staff, as well as our many visitors. Hospitality is one of the six core business units that comprise USC Auxiliary Services and one of the largest employers on campus. We are renowned for our fresh take on self‑operated food concepts with restaurants between both campuses. The team at USC Hospitality is led by innovative executive chefs and directors who strive every day to craft nourishing and wholesome alternatives for our hungry Trojan Family and our guests. Students, faculty, staff, and visitors to the Trojan campus count on USC Hospitality to provide a fresh, made‑to‑order, nourishing meal. Amidst all of the hustle and bustle of student life, our eateries are the ideal social gathering locations to grab a quick bite or enjoy a group meal. We are driven to succeed by our commitment to uphold our unifying values.

We are seeking to build a pool of candidates for future Banquet Server positions to join our rapidly growing team.

The Opportunity

As a Banquet Server, you will have the opportunity to make a significant impact on the guest experience and the quality of service that will be extended to visitors, students, faculty and staff on a daily basis. The Banquet Server primarily provides a consistent and professional delivery of customer service to guests, including full restaurant table service. As a customer‑facing member of the team, the Banquet Server embodies the values and work ethic of the entire staff and serves as a positive reflection of USC and its commitment to Trojan principles.

The Accountabilities

• Provide professional delivery of food and beverage service to faculty, staff, students and guests. Take accurate food and beverage orders and provide suggestions to customers based on established menus.
• Provide basic hot and cold food and beverage preparation service from recipes.
• Serve food and beverages to customers. Check food and beverage orders for accuracy before they are presented. Maintain established presentation standards for food and beverages. Attend to customers during their dining experiences and provide excellent customer service.
• Conduct service transactions. Accept and process payments for food and beverages in compliance with cash handling policies, university and department guidelines.
• Stock and maintain all supplies, food items, and utensils.
• Assist in set‑up and break‑down of dining room/event.
• Deliver food items to various locations on university campus and off‑site catering events.
• Maintain cleanliness of facilities. Bus tables, as necessary.
• Assist in kitchen sanitation program. Comply with standard food handling and sanitation procedures.
• Adhere to department service standards and to all health, safety, and university rules and regulations.
• Attend and participate in meetings as required.
• Report to station, ready to work at the time work assignment is scheduled to begin.
• Perform other related duties as assigned or requested. The University reserves the right to add or change duties at any time.

The Requirements

• Education: High school diploma not required.
• Experience: 1 year.
  • Knowledge of food handling and sanitation procedures.
  • Demonstrated customer service experience.
  • Experience working in a fast‑paced environment.
  • Ability to effectively communicate in English.
  • Must be 18 years of age or older.
  • Ability to lift up to 50 lbs.
  • Presents oneself professionally, in line with a hotel environment.
  • Strong commitment to USC's Unifying Values.
  • Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment.

What We Prefer

• High school diploma or equivalent.
• 2 years in a high volume restaurant operation.
• Knowledge of craft beers.
• Experience in a gastropub environment.

The Trojan Family Rewards

We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information please visit https://employees.usc.edu/benefits-perks. This support advocates work‑life balance and employee well‑being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans. The work culture thrives on mutual respect, trust, and synergy amongst all of its members. USC has great minds that transform the world with their talents and research. Will you be one? Join us! FIGHT ON!

Hourly rate: $18.42. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate's experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions.