Guest Services Associate — Central Park Skating

City of Maple Grove, MN; Maple Grove (MN); On-site; USD 19,000 - 23,000; Part time

Job summary

City of Maple Grove, MN seeks Guest Services representatives for Central Park during the winter season. You will greet visitors, assist with skate rentals, and operate the concession area while ensuring a safe, welcoming experience. Duties include cash handling, light maintenance, and upholding park policies.

Positions demand flexibility to work evenings, weekends, and holidays, with a focus on customer service and safety in varying weather.

Qualifications

• Basic math skills.
• Operating a cash register.
• Effective sales techniques.
• Effective communication skills, including with individuals whose first language may not be English.

Responsibilities

• Provide friendly, professional customer service by greeting visitors and answering questions.
• Assist with ice skate rentals, including fitting, sizing, and equipment maintenance.
• Operate the skate shop concession area, serve food/beverages and process cash transactions.
• Perform routine cleaning and light maintenance, report issues to a supervisor.
• Promote an inclusive, respectful environment aligned with the City’s values.

Skills

Basic math

Cash handling

Customer service

Communication skills

Education

High school diploma or equivalent

Tools

Cash register

Concession equipment

Job description

City of Maple Grove, MN seeks Guest Services representatives for Central Park during the winter season. You will greet visitors, assist with skate rentals, and operate the concession area while ensuring a safe, welcoming experience. Duties include cash handling, light maintenance, and upholding park policies.

Positions demand flexibility to work evenings, weekends, and holidays, with a focus on customer service and safety in varying weather.