Guest Services Assistant Rental Zoo Luthy

Peoriaparks; Illinois; On-site; USD 10,000 - 60,000; Part time

Job summary

Join a forward-thinking organization where you can contribute to memorable events at a renowned zoo and botanical garden. As a Guest Services Rental Assistant, you will play a crucial role in supporting rental sales, managing events, and ensuring exceptional customer service. This part-time position offers a dynamic work environment with opportunities to engage with guests and assist in various operations. If you have a passion for hospitality and event management, this role is perfect for you. Enjoy perks like discounted recreation classes and free admission to select facilities while making a difference in your community.

Benefits

Discounted Recreation Classes

Free Admission to Select Park District Facilities

Qualifications

• Preferred experience in event management, sales, and customer service.
• Must obtain BASSETT Training Certificate within 120 days of hire.

Responsibilities

• Assist in rental sales, marketing materials, and event planning.
• Manage events in the absence of the Sales & Events Coordinator.
• Perform cashier and concession duties as needed.

Skills

Customer Service Skills

Organizational Skills

Communication Skills

Event Management

Sales Skills

Education

Experience in Business or Hospitality Management

BASSETT Training Certificate

Job description

Job Details

Job Location: PEORIA ZOO - PEORIA, IL

Position Type: Part Time

Salary Range: $15.00 Hourly

Description

Duties: Under the general supervision of the Sales and Events Coordinator, the Guest Services Rental – Assistant – Peoria Zoo and Luthy Botanical Garden will be responsible for:

• Assisting in rental sales, including correspondence and on-site visits in addition to bridal show attendance.
• Assisting in the preparation and distribution of applicable marketing materials.
• Assisting in rental planning and set-up for assigned events.
• Assisting in rental oversight for assigned events, including help with alcohol service.
• As authorized, managing events in the absence of the Sales & Events Coordinator. Assisting with special events and theme days as needed, as well as daily operation of concessions, as needed.
• Performing cashier and/or concession duties on an as-needed basis.
• Assisting in the preparation of appropriate inventory, revenue, and expenditure reports.
• Working irregular shifts as needed, including weekends and holidays.
• Follow all safety procedures that pertain to the duties performed; support all aspects of the Park District’s safety procedures.
• Performing all other duties assigned.

Essential Functions: Bending and stooping, and ability to lift and carry up to 50 pounds required.

Qualifications

Experience: Experience in business, hospitality management, or a closely related field is preferred. At least two years of experience in event management, sales, and customer service. Experience in food service is preferred.

Certification: Required to hold BASSETT Training Certificate (must be obtained within 120 days of hire).

Knowledge and Ability:

• Extensive customer service and organizational skills as well as computer experience.
• Ability to communicate effectively with team members and guests.
• Ability to work independently with minimal supervision.
• Requires valid Illinois State Driver’s License.
• Ability to be professional, respectful, accountable, innovative, to follow safety procedures, and be equitable to both internal and external customers.

Perks:

• Part-time employees enjoy discounted recreation classes and free admission to select Park District facilities.

The Peoria Park District hires without regard to race, color, religion, sex, age, national origin, citizenship status, ancestry, sexual orientation, marital status, disability, pregnancy, military status or unfavorable discharge from military service, protected veteran status, or on the basis of any characteristic protected by law.

All qualified individuals are encouraged to apply.

AN EQUAL OPPORTUNITY EMPLOYER.