GUEST SERVICES ASSISTANT (OUTSIDE SERVICES)

Tahoe Mountain Club; Truckee (CA); On-site; USD 19,207 - 27,355; Full time

Job summary

Tahoe Mountain Club in Truckee, CA is seeking a Guest Services Assistant to join the Guest Services Team. You will help present our facilities and support daily operations, including golf carts, practice balls, and related equipment, as part of the club's training program.

The role requires a High School Diploma or equivalent (or two years of related experience) and the ability to read and speak English. Golf Cart Safety certification is preferred.

Qualifications

• High School Diploma or equivalent or 2 years related experience.
• Ability to read and speak English.
• Golf Cart Safety certification (if applicable).

Responsibilities

• Assist with golf cart operations and equipment maintenance.
• Greet members, coordinate with the Golf Shop, and ensure tee times.
• Load and unload golf bags; retrieve carts on request.
• Maintain cart barn area and assist with starting/marshalling duties.
• Support other duties as assigned.

Skills

English proficiency

Education

High School Diploma or Equivalent

Job description

Job Details

Job Location: Truckee, CA 96161 Salary Range: $16.90 - $16.90 Hourly Job Summary: As a member of the Guest Services Team, the Guest Services Assistant is responsible for acquiring and implementing the skills and language programs as provided by Tahoe Mountain Club’s Training Program. It is the responsibility of the Guest Services Assistant to assume the exceptional presentation of all physical properties related to operations (i.e. golf carts, practice balls and facilities, cart storage, and any other related equipment used to perform daily operations).

DUTIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING

• Must poses basic knowledge and understanding of typical golf course procedures.
• Retrieve golf carts on request.
• Load and unload golf bags in/out of vehicles.
• Inform Members of any unusual conditions that exist on the course.
• Communicate with other Outside Service Staff to ensure that all players tee off at their scheduled times.
• Greet members at end of round, record finish time and reports it to the Golf Shop.
• Clean golf clubs and maintain golf carts and cart barn area. May carry out starting and marshalling duties.
• Other job duties as assigned

Because of the fluctuating demands of the Club’s operation, it may be necessary that each employee perform a multitude of different functions; therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other employees are expected to help you. Accordingly, you may be expected to perform other tasks, not specifically addressed above.

Qualifications Education/Experience

High School Diploma or Equivalent or 2 years experience in related environment.

Language Communication

Ability to read and speak English is required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates use are in English). Maintain effective communication between all staff members in regards to course operations and human resource issues. Ability to respond to common inquiries or complaints from guests, regulatory agencies, or members of the business community.

Certificates Licenses Safet Training

Golf Cart Safety

ABOUT TAHOE MOUNTAIN CLUB

Tahoe Mountain Club is a four-season Social Club focused on creating memorable experiences that allow Members and guests to build upon family traditions, embark on new adventures, and create lifelong friendships while sharing all that Tahoe has to offer.

We are located within the beautiful mountain town of Truckee, California, minutes away from Lake Tahoe. The Club op- erates Old Greenwood and Gray’s Crossing Championship golf courses, swim tennis and fitness centers at Old Green- wood and Gray’s Crossing, Alpine Club ski valet and lounge in the Village at Northstar, and Schaffer’s Camp on-mountain private dining at Northstar California.

Tahoe Mountain Club (Tahoe Club Company, LLC and Tahoe Club Employee Company, Inc.) maintains a policy of equal employment opportunity, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Harassment or discrimination of any kind will not be tolerated, and any employee found to have engaged in such conduct will be subject to disciplinary action, up to and including termination of employment.