Guest Services Ambassador

Aparium Hotel Group; United States; On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Michelin Key Award

Travel+Leisure Brand #13

Paid vacation

Sick time

Holidays

Food discount 50%

Room discount at sister hotels

Health insurance

Dental insurance

Vision insurance

Pet insurance

Volunteer time off

DEI commitment

Job summary

Aparium Hotel Group is seeking a Guest Services Ambassador for Crossroads Hotel in Kansas City, Missouri. This full-time position reports to the Director of Hotel Operations and offers a flexible schedule in a historic, patient-focused environment where hospitality and attention to detail are prized.

You will contribute to an exceptional guest experience, uphold service standards, and engage with guests in a polished, welcoming manner.

Job description

GUEST SERVICES AMBASSADOR

Crossroads Hotel, Kansas City, Missouri

Reports to Director of Hotel Operations, position is non-exempt

Full-time position w/ flexible availability

Join an incredible team of hotel ambassadors in our gorgeous, historic building. Work in a respectful and progressive environment that values what people bring to the team.

What’s In It For You

• 2024 + 2025 Awarded "A Very Special Stay" One MICHELIN Key + Travel+Leisure's #13 Hotel Brand
• $18 / hour + Paid Vacation, Sick Time, and Holidays
• 50% off food when you dine as a guest and reduced room rates for our sister hotels
• Medical, Dental, Vision, and pet insurance at an affordable group rate
• Paid time off to volunteer for the causes you care about in your community
• Strong sense of belonging through diversity, equity, and inclusion

Who We Are

With 131 luxuriously appointed rooms and several beautifully designed event spaces, the Crossroads is a loving renovation of two iconic KC buildings into a community-driven hotel. Come to stay, for an event or to see great art. Try our intimate and modern take on old world Italian, Lazia. Grab a drink or some anitpasta at the lively lobby cocktail bar. Head up to the rooftop beer garden where uninterrupted views and lively conversation co-conspire. With a story steeped in the history of Kansas City and America, we can't wait for you to leave your mark.

Who You Are

You are a perfectionist by nature and know that anything worth doing is worth doing well. You are someone who doesn’t settle for ordinary, and have an aversion to blasé service, knowing that effort and spontaneity are the alchemy for the extraordinary. You are genuine, yet polished, and aren’t afraid to venture outside of the norm and do things differently. You obsess over the details (the Science) and presentation (the Art), striving to create an experience that surprises and inspires. You relish the opportunity to be part of the distinctive soul of a unique hotel, where your creativity and passion are appreciated, supported, and expected.

As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve. Aparium is an E=Verify employer.