Guest Services Agent

Navarre Beach Area Chamber of Commerce; Pensacola (FL); Hybrid; USD 17,000 - 22,000; Part time

Job summary

Pensacola Beach Properties seeks an energetic, detail-oriented part-time guest services coordinator. You will handle guest relations, manage reservations, and coordinate with departments and vendors to ensure smooth stays.

The ideal candidate has strong customer service skills, experience with employee management, and solid computer, problem-solving, and multitasking abilities. This faith-based company values integrity and excellence.

Qualifications

• Energetic and detail-oriented with strong customer service skills.
• Experience with managing employees or teams is a plus.
• Strong computer skills and ability to multi-task.

Responsibilities

• Maintain guest relations
• Manage guest reservations
• Hold conversations regarding compensation with guests
• Communicate with other departments and vendors
• Maintain relationships with internal departments and external vendors
• Manage phone systems and cover the phone line
• Ensure quality control and timely responses
• Uphold the company core values and provide excellent customer service standards

Skills

Customer service

Employee management

Computer skills

Problem solving

Multitasking

Job description

Pensacola Beach Properties aims to attract, hire, and cultivate the area's best talent!

Pensacola Beach Properties, established in 2009, provides vacation rental owners with high-quality property management, we provide guests with unforgettable vacation experiences, and we provide our employees with rewarding careers. We are an exciting, growing, fun, and fast-paced vacation rental company that manages properties across the panhandle of Florida!

Pensacola Beach Properties is a faith-based company. Our company motto is "Because you Matter." We respect and appreciate all people. Our mission is to "Steward all people and properties entrusted to us with integrity and excellence." Our core values are Be Respectful, Be Excellent, Be Accountable, and Be a Leader. Be REAL!

Job Overview:

This is a part-time position!

We are looking for an energetic, detailed-oriented individual who has both excellent customer service skills and is experienced with employee management. Strong computer skills, problem solving, and multi-tasking abilities are a must!

Job Responsibilities:

• Maintain guest relations
• Manage guest reservations
• Hold conversations regarding compensation with guests
• Communicate with other departments and vendors
• Maintain strong relationships with internal departments and external vendors
• Manage phone systems
• Cover the phone line
• Ensure quality control and timely responses
• Uphold the company core values and provide excellent customer service standards

Pensacola Beach Properties is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Pensacola Beach Properties makes hiring decisions based solely on qualifications, merit, and business needs at the time

Additional Postings available from Navarre Beach Properties