Guest Service Team Member — Training, Growth & Perks

Panda Restaurant Group; Austin (TX); Hybrid; USD 19,000 - 25,000; Full time

Benefits offered by this job

Free meals

Health insurance

401K with company match

Vacation and sick leave

Employee discounts

Referral bonus

Paid training

Growth opportunities

Dependent Care FSA

Job summary

Panda Restaurant Group looks for friendly, service‑oriented associates to create a welcoming guest experience. Training is provided, with opportunities for growth through Panda Cares and internal advancement. You’ll join a team that values community and a positive workplace.

As a Service Team Associate, you’ll greet guests, take orders, serve food, process payments, and help maintain a clean store in a fast‑paced setting—front counter, drive‑thru, or kitchen, supported by colleagues.

Qualifications

• Friendly and helpful team members
• Operations experience is a plus
• Some high school
• Food Handler certification may be required depending on local requirements, acquired at your expense

Responsibilities

• Provides exceptional dining experience to Guests – Greeting Guests, Serving food and handling payments at cash register
• Maintains the cleanliness and appearance of the store
• Follows Operations Standards and Safety Procedure to serve fresh and quality food
• Works efficiently in fast paced kitchen environment, and may work at different positions – Front counter, Drive Through or Kitchen
• Work effectively with team members to meet daily goals in a fun, positive environment

Skills

Customer service

Teamwork

Cash handling

Food handling

Education

High school or equivalent

Job description

Panda Restaurant Group looks for friendly, service‑oriented associates to create a welcoming guest experience. Training is provided, with opportunities for growth through Panda Cares and internal advancement. You’ll join a team that values community and a positive workplace.

As a Service Team Associate, you’ll greet guests, take orders, serve food, process payments, and help maintain a clean store in a fast‑paced setting—front counter, drive‑thru, or kitchen, supported by colleagues.