Full Time Guest Service Representative (GSR) (RHI63447)

T.A. Solberg Company, Inc.; Rhinelander (WI); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Life Insurance

401(k) with 4% Match after 1 Year of S

Paid Time Off

Discounts at Trig's

Job summary

Trig's is hiring a Full Time Guest Service Representative (GSR) in Rhinelander, WI. The role involves helping guests, handling transactions at the register, and providing friendly, knowledgeable service in a fast-paced retail setting.

You will support front-end operations, assist with guest inquiries, and contribute to a positive shopping experience. Trig's offers health/vision/life insurance, a 401(k) with match, PTO, and employee discounts.

Qualifications

• Customer service experience preferred.
• Strong communication and listening skills.

Responsibilities

• Assist guests with inquiries, requests, and complaints promptly.
• Operate a cash register accurately and efficiently.
• Lead, coach, and train front-end associates as needed.
• Manage guest traffic and assist as needed.
• Perform basic cleaning and upkeep of work areas.

Skills

Guest service

Cash handling

Teamwork

Front desk

Job description

Full Time Guest Service Representative (GSR) (RHI63447)

About our Company:

Trig's is considered more of a collection than a chain. Each store is designed to uniquely serve its community in a very personal and committed way, taking on the personality of its region.Our story began in 1971 when Trig and Tula Solberg purchased the first, single small store in Land O'Lakes, Wisconsin. Today, T.A. Solberg Company, Inc. operates Trig's grocery stores in the Northern Wisconsin communities of Rhinelander, Minocqua, Eagle River, and Tomahawk.

Did you know that Trig's is only one part of the larger T.A. Solberg Company, Inc., a diverse and healthy organization of over 600 associates that work to operate Trig's Village Market in Manitowish Waters, several fuel and convenience stores throughout northern and central Wisconsin, Trig's Trucking Facility, Trig's Pharmacies, Trig's Recycling Center, Tasmania Northwoods Resort, Postal Express Mailing & Shipping Services in Eagle River, Minocqua, and Rhinelander, Tone Zone Fitness Centers, and International Air Charters.

At Trig’s, our mission is to develop knowledgeable and engaging associates dedicated to providing our guests with ‘the best service no matter what!’ From clean, well-stocked stores to the highest quality, freshest products, and an enjoyable shopping experience every single day, the goal with this mission is to deliver this exceptional experience for our guests, build relationships, and keep them coming back. Show off your guest service skills with our team in a fast-paced retail environment. We would love to talk about an opportunity to become a dependable and guest-oriented member of our family!

Our company strives to be a great place to work by offering our associates a culture of teamwork, servant leadership, family-first mentality, recognition, and celebration of victories, sharing ideas, encouragement, and fun! We have flexible schedules to accommodate most of our associate’s needs as we know a good work-life balance is important.

We are looking for motivated associates who want to be a part of our next generation of leaders! There are opportunities to grow within the company to positions you may not yet even know exist and we offer development programs for those who want to grow their careers with us.

JobResponsibilities Include:

• Working well withTeammates
• Coaching, Leading, and Training Front End Associates
• Managing Guest Traffic and Assisting as Needed
• Attending to Guest Inquiries, Requests, and Complaints Promptly
• Perform Supervisory Duties as Needed
• Operating a Cash Register Accurately and Quickly
• Assisting with Basic Cleaning Duties

Benefits Include:

• Health Insurance
• Vision Insurance
• Life Insurance
• 401(k) with 4% Match after 1 Year of Service
• Paid Time Off
• Discounts at Trig's, Caribou Coffee, and Trig's Village Market