Guest Service Supervisor - Alltown Fresh

Global Partners LP; Hamden (CT); On-site; Full time

Job description

Job Description:

Now Hiring for Guest Service Supervisors – Full-time and/or Part-time

About Global Partners LP
With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores. Our convenient stores are comprised of: Alltown, Mr. Mike's, XtraMart, On the Run and Fast Freddie's. Global is a publicly traded master limited partnership that is a midstream logistics and marketing company that owns, controls, or has access to one of the largest terminal networks of petroleum products and renewable fuels in the Northeast. Global also is one of the largest distributors of gasoline, distillates, residual oil and renewable fuels to wholesalers, retailers and commercial customers in New England and New York.

We want YOU to work for Global and be part of our growing company. Where does your future lie and how can we help you get there? Now is your time to join our team! Apply Now!

Essential Job Function:
Guest Service Supervisor is responsible for supervision of store operations and personnel in the absence of the store manager and assistant manager. The Guest Service Supervisor will ensure company policies and procedures are followed; while delivering a high level of customer service, store safety and appearance.

Duties and Responsibilities:
Responsibilities include but are not limited to:

1. Ensure a quality buying experience for all customers
2. Make daily bank deposits by noon
3. Review end of day reports and assist in preparation of daily paperwork banking functions as assigned by manager
4. Coach and direct employees to provide excellent customer service
5. Maintain an awareness of cleanliness both inside and outside of the store
6. Light equipment and yard maintenance
7. Order and receive merchandise utilizing inventory ordering guidelines
8. Implement all Company promotional initiatives
9. Maintain cash and inventory control during all supervised shifts
10. Pricebook maintenance
11. Ordering merchandise
12. Audit cashier paperwork for accuracy
13. Report all environment, maintenance issues and unusual occurrences to the proper authority as well as management personnel
14. Ability to communicate with associates and guests
15. Ability to count, read and write accurately to complete required tasks

Knowledge, Skills, and Abilities:

High School Diploma or equivalent

Ability to work unsupervised

Flexibility to work weekend, holiday and/or evening shifts

Must have reliable transportation and valid driver’s license

Ability to communicate with associates and guests

Must attend mandatory meetings (i.e. T.A.M., sexual harassment)

Physical Requirements:

Frequent bending, reaching, lifting of 1 to 15 lbs

Be able to lift up to 50 lbs on occasion

Reaching above shoulder height and bending below waist

Be able to freely access all areas of the store

Move quickly around store

CT Wage Disclosure: $16-17/hr