Guest Service Supervisor

Global Partners LP; Wilton (CT); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in energy services is seeking a Guest Service Supervisor in Wilton, CT. This role focuses on enhancing guest experiences, supervising staff, and managing day-to-day store operations. Candidates must have a strong commitment to service excellence and flexible availability. We offer competitive pay and benefits including insurance and a 401(k) plan.

Benefits

Health, dental, and vision insurance

401(k) plan with matching

Tuition reimbursement after 6 months

Competitive salary and growth opportunities

Qualifications

• Genuine passion for guest service.
• Flexible availability for nights, weekends, and holidays.
• Reliable transportation and valid driver’s license.

Responsibilities

• Supervising staff and ensuring they perform their duties.
• Providing coaching and feedback to employees.
• Greeting guests and maintaining store standards.

Skills

Communication skills

Problem-solving abilities

Organizational skills

Relationship-building

Education

High school diploma or GED

Job description

Join to apply for the Guest Service Supervisor role at Global Partners LP.

We are looking to add a Guest Service Supervisor (GSS) to our team. The GSS will be responsible for delivering excellent guest experiences and ensuring store operations run smoothly. Global Partners LP has been serving communities for over 90 years, providing energy, retail, and logistical services across the US. We are committed to innovation and community support.

Key qualities we seek:

• Genuine passion for guest service and pride in your work.
• Excellent relationship-building and communication skills.
• Trustworthiness, responsibility, and organizational skills.
• Problem-solving abilities and decision-making skills.

Responsibilities include:

• Supervising staff and ensuring they perform their duties.
• Providing coaching and feedback to employees.
• Greeting guests and maintaining store standards.
• Adhering to safety, security, and operational policies.
• Handling cash processes and replenishing stock.
• Addressing guest inquiries and complaints.

Benefits include:

• Competitive salary and growth opportunities.
• Health, dental, vision, and life insurance.
• 401(k) plan with matching.
• Tuition reimbursement after 6 months.

Interview process:

• Apply online.
• Resume review and potential contact from our team.
• In-person or Zoom interviews.

Qualifications:

• Availability for flexible hours, including nights, weekends, and holidays.
• High school diploma or GED.
• Reliable transportation and valid driver’s license.
• Ability to access all store areas and lift up to 25 lbs.

Note: This job posting is active, and the pay range is $17.35 - $18.35/hr. We value diversity and are an equal opportunity employer. For accommodations, contact our recruiting department.