Guest Service Specialist & Team Leader - Flexible Hours

Crumbl Cookies; Grand Forks (ND); On-site; USD 25,000 - 35,000; Part time

Benefits offered by this job

Base pay plus tips

Flexible schedule

Leadership opportunities

Competitive pay

Job summary

Workstream in Grand Forks, ND is seeking friendly and enthusiastic individuals for customer service roles. Successful applicants should have prior experience in customer service and be available for evening and weekend shifts.

Responsibilities include serving guests, maintaining positive interactions, and effectively communicating. Benefits include base pay plus tips, flexible scheduling, and leadership opportunities for professional growth.

Qualifications

• Previous experience in a customer service position.
• Good knowledge of cash register operations.
• Able to work evening and weekend shifts.

Responsibilities

• Serve guests with a friendly and enthusiastic attitude.
• Create and maintain eye contact with guests.
• Honor and encourage others to follow the restaurant's vision and values.
• Handle multitasking efficiently.
• Lift and carry items between 10-55 lbs.

Skills

Customer service experience

Effective communication

Ability to multitask

Teamwork

Job description

We are always keeping an eye out for applicants who are friendly, enthusiastic, and who genuinely enjoy serving guests. To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate. You should also be available to take evening and weekend shifts occasionally.

We also offer many other great benefits such as:

• Base pay, plus tips
• Flexible schedule
• Leadership opportunities to gain real-world management experience to help you reach your professional goals.
• Competitive pay

We ask you to:

• Smile
• Create and Maintain Eye Contact
• Make Emotional Connections with Guests
• Honors and encourages others to follow the visions and values of the restaurant
• Ability to multitask quickly, yet thoroughly
• Have the ability to communicate effectively in English
• Be at least 15 years of age
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 10-55 lbs.
• Have a valid driver's license and reliable transportation

Applicants will also be expected to be able to work on their feet for several hours at a time and lift potentially heavy objects when necessary. Prior experience is preferred, but not necessary.

Requirements and Responsibilities:

• Consistency and Reliability
• Cheerful and Positive Attitude
• Values Teamwork
• Loves Serving and Helping Others

It all started with one big dream, two crazy cousins, and the perfect combination of flour, sugar, and chocolate chips. Crumbl was co-founded by Jason McGowan (CEO) & Sawyer Hemsley (COO). They both teamed up and dove head-first into the world of baking. After thousands of dollars in wasted dough, recipes that did not live up to their expectations, and cookies that are just plain embarrassing to them today, the two cousins decided to take their 'perfect cookie quest' to the people. They gathered feedback and tested recipes — a practice that is still part of the Crumbl process — until they created the world’s best chocolate chip cookie.