Guest Service Specialist - Fast-Paced, Customer-Focused

Mister Car Wash, Inc.; Reedley (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO from day one

Same-day pay

Medical, dental & vision

401(k) match

Tuition reimbursement

Job summary

Mister Car Wash is seeking a Guest Service Specialist (GSS) to join our outdoor, fast-paced locations in California. You will greet customers, promote Unlimited Wash Club memberships, and ensure guests leave with a clean, dry car.

This role emphasizes friendly service, upselling, and problem-solving in a lively retail/hospitality environment. We offer same-day pay, PTO from day one, and comprehensive benefits including medical, dental, and vision, plus 401(k) matching and tuition reimbursement.

Qualifications

• Experience in customer service, retail, or hospitality roles.
• Ability to greet customers warmly and sell memberships.
• Willingness to learn product details and company standards.

Responsibilities

• Greet customers with a smile and provide friendly service.
• Promote and sell products and Unlimited Wash Club memberships.
• Thank customers and address needs; ensure satisfaction.
• Maintain clean, inviting, and well‑kept sites.
• Collaborate with teammates to meet daily goals.

Skills

Customer service

Sales

Communication

Teamwork

Tools

POS system

Job description

Mister Car Wash is seeking a Guest Service Specialist (GSS) to join our outdoor, fast-paced locations in California. You will greet customers, promote Unlimited Wash Club memberships, and ensure guests leave with a clean, dry car.

This role emphasizes friendly service, upselling, and problem-solving in a lively retail/hospitality environment. We offer same-day pay, PTO from day one, and comprehensive benefits including medical, dental, and vision, plus 401(k) matching and tuition reimbursement.