Guest Service Representative

Nothing Bundt Cakes; Omaha (NE); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible schedules

Casual dress (t-shirts & sneakers)

Cake discounts

Training and career growth

Friendly team environment

Job summary

Nothing Bundt Cakes in Omaha, NE is seeking a Joy Creator to greet guests, help them select the perfect cake for celebrations, and ensure orders run smoothly. You’ll contribute to a welcoming atmosphere and create moments that make customers’ visits memorable.

The role offers a fun, casual work environment with flexible schedules, cake discounts, and on-the-job training to help you grow your career while building joy in the community.

Responsibilities

• Assist guests with cake selections for celebrations and ensure orders are accurate and delivered on time.
• Create a welcoming, friendly atmosphere and help guests feel at home in the bakery.
• Support franchise operations by training and engaging with customers to enhance their experience.

Job description

At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcomed, and you’ll create an environment of generosity, happiness, and joy in your community.

But it gets even better:

• We offer flexible work schedules.
• We’re keeping it casual. T-shirts and sneakers are where it’s at!
• Cake discounts. Yummm!
• You don’t have to be 18 to work here, so students can join us.
• This job is fun. It’s literally a piece of cake!
• This is a great place to make new friends!
• You’ll get trained. Not only on crafting cake, but on growing your career.
• We love to celebrate and bring joy to the community.

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

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