Guest Service Representative

Nothing Bundt Cakes; Mason (OH); On-site; USD 18,000 - 24,000; Full time

Job summary

Nothing Bundt Cakes in Mason, Ohio is seeking a Guest Service Representative to create a warm, welcoming environment for our guests and to help celebrate special occasions with our cakes. You will engage guests, offer creative solutions, and upsell our delicious products while delivering an memorable experience.

This entry-level role requires a positive attitude, reliability, and the ability to work flexible shifts, including weekends.

Qualifications

• Must be 16 years of age or older.
• No formal education or work experience required, but prior guest service at bakery/restaurant/retail is a plus.

Responsibilities

• Create a warm, welcoming environment for guests.
• Engage guests and offer creative solutions for celebrations.
• Assist guests with selecting and selling cakes.

Skills

Guest service experience

Education

No formal education required

Job description

The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace.

Education, Certifications and Work Experience Requirements

• Applicants must be 16 years of age or older.
• While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.

Work Availability

Must have the flexibility to work various shifts, including early mornings, evenings, and weekends, based on changing business demands. Must be able to work Saturday's. Bakery Hours: Monday-Friday: 9-7 Saturday: 9-6 Sunday: 11-3

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

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