Guest Service Representative

Nothing Bundt Cakes #132; Kernersville (NC); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Free uniforms

Advancement opportunities

Employee discounts

Flexible schedule

Cake discounts

Job summary

Nothing Bundt Cakes is looking for a Joy Creator to greet guests, help them choose the perfect cake for their celebrations, and ensure orders go smoothly from order to pickup. You’ll contribute to a welcoming, joyful atmosphere and support a friendly team in a busy bakery environment.

You’ll be trained on cake crafting and career growth, enjoy a flexible schedule, and benefit from a casual dress code and employee discounts as part of a community-focused team.

Qualifications

• Previous customer-facing experience is a plus.
• Must be friendly and approachable with guests.
• Comfort working in a fast-paced bakery environment.

Responsibilities

• Greet guests and assist with cake selections for celebrations.
• Help ensure orders are accurate and prepared for pickup.
• Create a welcoming, joyful atmosphere in the bakery.
• Support team to keep the service area organized and efficient.

Skills

Customer service

Friendly communication

Team player

Job description

Benefits:

• Free uniforms
• Opportunity for advancement
• Employee discounts
• Flexible schedule

At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community.

But it gets even better:

• We close early so you can enjoy your evenings.
• We offer flexible work schedules.
• We're keeping it casual. T-shirts and sneakers are where it's at!
• Cake discounts. Yummm!
• You don't have to be 18 to work here, so students can join us.
• This job is fun. It's literally a piece of cake!
• This is a great place to make new friends!
• You'll get trained. Not only on crafting cake, but on growing your career.
• We love to celebrate and bring joy to the community.