Guest Service Representative

Outrigger Hospitality Group; Kailua (HI); On-site; USD 32,220 - 45,889; Part time

Benefits offered by this job

Health Insurance

Paid Holidays

Vacation / Medical Leave

401K Retirement Plan

Discounted Hotel Rates

Job summary

Outrigger Kona Resort and Spa is seeking a Guest Service Representative to assist guests with registration, check-in/check-out, and general inquiries. This part-time role requires a friendly, service-oriented attitude and the ability to work flexible days and shifts in a welcoming aloha environment.

The position offers base pay starting at $28.35 per hour with benefits including health insurance, paid holidays and time off, a 401(k) plan, and employee discounts on hotel rates.

Qualifications

• Experience delivering guest service with a friendly, professional demeanor.
• Ability to handle registrations, phone calls, mail distribution, and basic monetary transactions.

Responsibilities

• Exemplifies the image of “Aloha” while assisting guests.
• Handles registration, phone calls, mail distribution, reports and transactions.
• Manages check-in/check-out and provides general information to guests.
• Must be able to work flexible days and shifts with a service-oriented attitude.

Skills

Customer service

Communication

Job description

## Guest Service RepresentativeApplylocations: Kailua Kona, HI, USA - Outrigger Kona Resort and Spatime type: Part timeposted on: Posted 30+ Days Agojob requisition id: R3696It's fun to work in a company where people truly BELIEVE in what they're doing!**Job Description:**Work in a company where people truly believe in what they’re doing. At **OUTRIGGER Resorts & Hotels**, we look for people who embrace the cultures and communities where they live. Most importantly, we are a company that practices aloha. Every one of our 'ohana needs to feel aloha and genuinely extend aloha to all, be they guests or colleagues, strangers or friends.**Job Duties** Exemplifies the image of **“Aloha”** while assisting guests in accordance with Outrigger policies and procedures. Handles registration, phone calls, mail distribution, reports, monetary transactions, check-in/check-out and provides general information. Must be able to work flexible days and shifts and have a strong service oriented attitude and able to work well with others.**Come Work Here!**Base pay starts at **$28.35/HR**Health Insurance (Dental, Medical, Prescription, Vision)Paid Holidays, Sick, Vacation and Medical LeaveRetirement Plan (401K)Recognition and Award ProgramsEmployee Assistance ProgramDiscounted Hotel RatesAnd many opportunities for growth through our training and development programs!\*please note that benefits may vary depending on position or property