Front Desk Supervisor

Outrigger Hospitality Group; Lahaina (HI); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Health Insurance

Paid Holidays

Sick Leave

Vacation Leave

401K

Recognition Programs

Employee Assistance Program

Hotel Discounts

Growth Opportunities

Training Programs

Job summary

OUTRIGGER Resorts & Hotels in Lahaina, Hawaii seeks a Front Desk Supervisor to assist the Front Desk Manager, guide the team, and ensure smooth operations and consistent guest service across shifts.

You'll need 1–2 years of customer service experience, a flexible schedule, and a genuine service attitude. The role offers base pay starting at $27 per hour plus benefits, with growth opportunities within our Maui properties.

Qualifications

• Minimum 1–2 years of customer service experience required.

Responsibilities

• Assist the Front Desk Manager and lead the Front Desk team to ensure smooth operations.
• Ensure consistent guest service across shifts.

Skills

Customer service

Job description

## Front Desk SupervisorApplylocations: Lahaina, HI, USA - The Kapalua Villas Mauitime type: Full timeposted on: Posted Yesterdayjob requisition id: R3893It's fun to work in a company where people truly BELIEVE in what they're doing!**Job Description:**Work in a company where people truly believe in what they’re doing. At **OUTRIGGER Resorts & Hotels**, we look for people who embrace the cultures and communities where they live. Most importantly, we are a company that practices aloha. Every one of our 'ohana needs to feel aloha and genuinely extend aloha to all, be they guests or colleagues, strangers or friends.**Job Duties** Exemplifies the image of **“Aloha”** while assisting guests in accordance with Outrigger policies and procedures. Assists the Front Desk Manager in providing guidance and leadership as the lead Front Desk Agent ensuring smooth operation of the department and consistent customer service is being delivered to guest. Minimum 1-2 years of customer service experience is required. Must be able to work flexible days and shifts and have a strong service oriented attitude and able to work well with others.**Come Work Here!**Base pay starts at $27Health Insurance (Dental, Medical, Prescription, Vision)Paid Holidays, Sick, Vacation and Medical LeaveRetirement Plan (401K)Recognition and Award ProgramsEmployee Assistance ProgramDiscounted Hotel RatesAnd many opportunities for growth through our training and development programs!\*please note that benefits may vary depending on position or property### About UsDeveloped in 1993 with Hawaiian scholar and historian Dr. George Kanahele, the Ke 'Ano Wa'a process was designed to advance the company's corporate culture and fundamental business strategies. The values-based process intricately connected three core elements of the hospitality industry: **HOST + GUEST + PLACE**The OUTRIGGER WayIt also deepened OUTRIGGER's understanding and appreciation of the local host culture, a distinct hospitality style that is recognized across the globe.# **ABOUT OUTRIGGER RESORTS & HOTELS**For more than 75 years, OUTRIGGER has charted a journey of discovery – expanding from Hawai‘i to premier resort destinations including Fiji, Mauritius, Thailand and the Maldives. The privately held hospitality company invites guests to ‘Come Be Here’ with authentic Signature Experiences and the OUTRIGGER DISCOVERY loyalty program – a member of the award-winning Global Hotel Alliance (GHA). OUTRIGGER’s multi-branded portfolio includes OUTRIGGER Resorts, Hawaii Vacation Condos by OUTRIGGER, The Kapalua Villas Maui and OUTRIGGER Honua Kai Resort & Spa while also managing select properties from top international hotel brands including Embassy Suites by Hilton. Find out more at OUTRIGGER.com or visit @OUTRIGGERResorts on Facebook, Instagram and Twitter.Work in a company where people truly believe in what they’re doing. We invite you to come work here, email us at [e-mail].