Guest Service Representative

Nothing Bundt Cakes #0839; Erie (Erie County); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading bakery is seeking Joy Creators to enhance customer experiences and make every visit memorable. This role involves helping guests select cakes for celebrations, ensuring orders are processed smoothly, and fostering a cheerful atmosphere. Flexible schedules and training opportunities are offered, making it an exciting job for individuals who enjoy teamwork and community engagement.

Benefits

401(k)

401(k) matching

Bonus based on performance

Employee discounts

Training & development

Flexible work schedules

Early closing hours

Cake discounts

Social environment to make friends

Qualifications

• Available for at least 18+ hours weekly.
• Ability to create a welcoming atmosphere.
• Willingness to learn and receive training.

Responsibilities

• Assist guests in ordering cakes for celebrations.
• Create a joyful and welcoming environment.
• Participate in training and skill development.

Skills

Customer service

Teamwork

Communication

Education

High school diploma or equivalent

Job description

Benefits:

401(k)

401(k) matching

Bonus based on performance

Employee discounts

Training & development

At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcomed, and you’ll create an environment of generosity, happiness, and joy in your community.

But it gets even better:

We close early so you can enjoy your evenings.

We offer flexible work schedules.

We’re keeping it casual. T-shirts and sneakers are where it’s at!

Cake discounts. Yummm!

You don’t have to be 18 to work here, so students can join us.

This job is fun. It’s literally a piece of cake!

This is a great place to make new friends!

You’ll get trained. Not only on crafting cake, but on growing your career.

We love to celebrate and bring joy to the community.

Apply now. Joy is the job.

BAKERY OPENING DATE - currently scheduled for Saturday, June 28th Pre-Opening Paid Training - currently scheduled for the week of Monday, June 23rd

Store Hours: M-F 9:00am-7:00pm / Sat 10:00am-6:00pm / Sun 10:00am-3:00pm

Typical weekday shifts: 8:30am-1:30pm / 8:30am-3:30pm / 1:30pm-7:30pm / 3:30pm-7:30pm Typical weekend shifts: Sat 9:30am-2:00pm / Sat 2:00pm-6:30pm / Sun 9:30am-3:30pm

We request at least 18+ hours of weekly availability. We aim to keep schedules consistent, but can shift especially during our really busy periods leading up to major holidays! :)

Cross-training opportunities are available (and come with higher pay upon successful completion of training!)

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

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