Guest Service Representative

Poppy Bank; Denton (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A hospitality company in Denton, Texas is looking for a Guest Service Representative to greet guests and assist with check-ins and check-outs. The ideal candidate should have strong customer service skills and the ability to manage reservations and payments. This role involves maintaining records and possibly assisting with housekeeping tasks.

Qualifications

• Strong customer service skills.
• Ability to handle payments and manage reservations.

Responsibilities

• Greet guests at the front desk and assist with check-ins and check-outs.
• Register and assign rooms; issue room keys/cards.
• Keep records of occupied rooms and guest accounts.

Job description

Overview

Guest Service Representative (Administrative)

Responsibilities

• Greet guests at the front desk and assist with check-ins and check-outs.
• Register and assign rooms; issue room keys/cards; transmit and receive messages.
• Keep records of occupied rooms and guest accounts.
• Make and confirm reservations; present statements to and collect payments from departing guests.
• May be required to do laundry and prep housekeeping carts.