Guest Service Representative

Nothing Bundt Cakes; Brentwood (TN); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Advancement opportunities

Competitive salary

Employee discounts

Flexible schedules

Casual dress code

Cake discounts

Training and career growth

Community involvement

Job summary

Nothing Bundt Cakes in Brentwood, TN is hiring Joy Creators to welcome guests and help them select the perfect cake for celebrations. You’ll handle orders, assist with pickups, and create a warm, joyful atmosphere that keeps customers coming back.

We offer flexible schedules, a casual dress code, cake discounts, and training to grow your career while you make new friends in the bakery community.

Qualifications

• Experience in guest-facing roles preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Help guests choose cakes for celebrations.
• Process and fulfill cake orders and pickups.
• Maintain a welcoming, clean bakery environment.

Skills

Guest service

Communication

Team player

Multitasking

Education

High School Diploma

Tools

POS system

Cash handling

Job description

Benefits:

• Opportunity for advancement
• Competitive salary
• Employee discounts

At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcomed, and you’ll create an environment of generosity, happiness, and joy in your community.

But it gets even better:

• We offer flexible work schedules.
• We’re keeping it casual. T-shirts and sneakers are where it’s at!
• Cake discounts. Yummm!
• This job is fun. It’s literally a piece of cake!
• This is a great place to make new friends!
• You’ll get trained. Not only on crafting cake, but on growing your career.
• We love to celebrate and bring joy to the community.

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

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