Guest Service Manager Assistant (Full Time)

Busch's Inc.; Rochester Hills, Northern (MI, KY); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

401K with company match

Daily Pay available

Job summary

Busch’s Inc. in Michigan is seeking a Guest Service Manager Assistant to oversee all aspects of guest service operations on-site. This full-time role requires leadership, organization, and strong communication to support a welcoming store experience for customers and associates.

You will work closely with the GSM, train staff, enforce store policies, and ensure daily operations run smoothly from hospitality to checkout. Competitive wages and benefits accompany a family-owned team.

Qualifications

• High school diploma required.
• Previous experience in a retail environment.
• Strong leadership and planning abilities.
• Excellent communication and interpersonal skills.

Responsibilities

• Oversee all aspects of guest service operations as person in charge.
• Exemplify key concepts of hospitality when interacting with guests, associates, and community.
• Ensure adherence to check cashing, refund, and store charge policies and procedures.
• Ensure compliance on WIC, Electronic Benefits (EBT), alcohol, and tobacco purchases.
• Assist guests with questions, purchases, store charges, and special orders.
• Assist associates in achieving service and labor objectives as directed by GSM.
• Ensure completion of daily maintenance (i.e. floor inspections, checkout area, hospitality station, bottle machine area).
• Provide input to GSM concerning associate performance and department conditions.
• Deliver clear expectations and follow-through on assigned tasks in GSM’s absence.
• Assist in training and development of associates.

Skills

Leadership

Organization & planning

Communication skills

Interpersonal skills

Retail experience

Education

High school diploma

Job description

Guest Service Manager Assistant (Full Time)

Job Category: STORE HOURLY

Requisition Number: GUEST003630

• Full-Time
• On-site

Locations

Showing 1 location

Description

Starting wage up to:$19.20/hr with experience.

Food Lovers Unite!

Busch’s is HIRING and we want you! Love food, fun, and fabulous people? Join our family-owned Michigan team and cook up a career full of flavor!

What’s in store?

• 401K with company match
• Daily Pay available

Ready to spice up your job and grow with us? let’s create the perfect pear together!

Specific Accountabilities:

• Oversee all aspects of guest service operations as person in charge
• Exemplify key concepts of hospitality when interacting with guests, associates, and community
• Ensure adherence to check cashing, refund, and store charge policies and procedures
• Ensure compliance on WIC, Electronic Benefits (EBT), alcohol, and tobacco purchases
• Assist guests with questions, purchases, store charges, and special orders
• Assist associates in achieving service and labor objectives as directed by GSM
• Ensure completion of daily maintenance (i.e. floor inspections, checkout area, hospitality station, bottle machine area)
• Provide input to GSM concerning associate performance and department conditions
• Deliver clear expectations and follow-through on assigned tasks in GSM’s absence
• Assist in training and development of associates

Requirements:

• High school diploma.
• Previous experience in a retail environment.
• Proficient leadership skills.
• Proficient organization and planning skills, especially to manage multiple deadlines and projects.
• Proficient communication and interpersonal skills, including written, verbal and listening skills.

Busch’s is a family-owned premier grocery retailer with multiple stores in Southeast Michigan. We are consistently recognized by our guests as an industry leader when it comes to service, product selection, store design and overall atmosphere. You can take pride in being a member of the Busch’s family and working in an environment where we truly care about our guests and the products we serve. We also take great care of the associates that take care of our guests. At Busch’s, we realize that without caring, motivated and personable associates, there would be no guests to serve.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.