Guest Service/Customer Service Associate

Bliss Car Wash; North Las Vegas (NV); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

$300 Sign-on Bonus

Hourly plus commission

Flexible working hours

Medical, Dental, Vision Insurance

401k with Employer Matching

FREE weekly car washes

Opportunity for growth

Job summary

Bliss Car Wash in North Las Vegas is seeking a Customer Service Associate to provide excellent service and enhance customer experiences. Responsibilities include greeting guests, promoting wash packages, processing payments, and maintaining a clean workspace. Ideal candidates should possess effective communication skills and a willingness to adapt in a dynamic environment. Flexible hours available, along with a $300 sign-on bonus after 90 days of employment. Join the dynamic team at Bliss Car Wash today!

Qualifications

• Combination of experiences such as car wash, retail, and guest service industries preferred but not required.
• Ability to adapt in a high-volume retail environment and work as part of a team.
• Demonstrate ability to improve through training.

Responsibilities

• Greet guests and create an exceptional first impression.
• Educate guests on wash options and sell memberships.
• Process payments and ensure vehicle safety on conveyor.
• Provide excellent service and maintain clean work areas.
• Perform site cleaning after hours following guidelines.

Skills

Effective communication

Relationship building

Job description

Customer Service Associate ($300 sign on Bonus) BLISS Car Wash

Benefits

• $300 Sign-on Bonus
• Hourly plus commission
• Flexible working hours
• Medical, Dental, Vision, Critical Illness & Accident Insurance Plans
• 401k with Employer Matching
• FREE weekly car washes
• Opportunity for growth within the BLISS family and value for each team member

Responsibilities

• Greet guests and create an exceptional first impression for all guests.
• Educate all guests on single wash, upgrades, and membership packages.
• Offer & sell BLISS Monthly Unlimited Wash Memberships.
• Offer & sell BLISS Single Wash Packages and upgrades.
• Process payments.
• Ensure all vehicles are loaded safely and correctly onto the conveyor.
• Prep the vehicle within company guidelines.
• Provide excellent service to ensure all guests have a great experience.
• Maintain safe and clean work areas.
• Perform after-hours site cleaning following the schedule (includes tunnel equipment, tunnel floor, tunnel walls, tunnel pit, vacuum area, walkways, queuing area, etc.).
• Maintain high standards of personal appearance and grooming, including wearing the proper uniform/appearance policy.
• Follow directions and exercise good judgment to make decisions consistent with job functions.
• Follow company safety protocol.
• Be a team player.

Job Qualifications

Experience: Combination of experiences such as car wash, retail, and guest service industries preferred but not required.

Knowledge

• Always maintain the highest level of service.
• Adapt to the ever-changing high-volume retail while working in a team environment. Flexibility to adapt to a variety of situations.
• Work varied hours/days as business dictates.
• Demonstrate ability to improve through training.

Skills

Build great relationships with guests and co-workers through effective communication and follow-through.

Work Schedule: Full-time & part-time employees who can work varied hours/days as business dictates.

Reporting Relationships: Reports to the Site Manager.

Working and Environmental Conditions

• Works mainly outdoors and at times indoors.
• Constant exposure to fumes from equipment and cleaning solvents (e.g., dust, fumes, gases). Fluctuation in temperature and conditions (heat, cold, humidity). Some noise and vibration exposure.

Physical Demands

• Ability to lift up to 50 lbs.
• Ability to stand or walk for long periods.
• Ability to operate all related equipment.

The above description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required for the position. The company reserves the right to amend and change responsibilities to meet business and organizational needs, as necessary.

BLISS Car Wash is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or any other protected class or characteristic. We will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable “Fair Chance” ordinances.

The sign‑on bonus is paid after 90 days of continuous employment.