Guest Service Clerk PT (Nights and Weekends)

Lowes Foods, LLC; Wilmington (DE); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their team in delivering exceptional guest service. This role focuses on providing a welcoming atmosphere, assisting guests with their purchases, and ensuring a clean and organized front area. If you have a friendly demeanor and enjoy working in a team-oriented environment, this position offers a great opportunity to make a positive impact on customer experiences. Join a company that values teamwork and customer satisfaction, and be part of a dynamic work environment where your contributions are appreciated.

Qualifications

• Friendly and outgoing personality is essential for guest interactions.
• Ability to lift and stand for extended periods is required.

Responsibilities

• Provide excellent guest service with courtesy and efficiency.
• Maintain cleanliness of the front end and assist guests with their purchases.

Skills

Customer Service Skills

Effective Communication

Teamwork

Physical Stamina

Job description

Overview

To provide the fastest and most pleasant guest service by performing the duties related to the front porch.

Responsibilities

1. Actively communicates with every guest including greeting, thanking, offering a choice of bag type, and performing any other courtesy guideline.
2. Properly bags guests’ orders to ensure purchases are not damaged.
3. Works well with all co-workers and supervisors.
4. Places guest’s purchases in grocery cart or hands bags to the guest and sincerely offers assistance to the guest’s vehicle.
5. Performs price checks.
6. Relays guest problems to supervisor.
7. Retrieves carts from parking lot.
8. Cleans front end, break room, rest rooms, lobby, parking lot, etc.
9. Cleans garbage and debris from carts and baskets.
10. Performs all other duties as assigned by management.

Qualifications

1. Friendly, outgoing personality.
2. Ability to work well with others.
3. Ability to lift a minimum of 25 lbs. consistently and 50 lbs. occasionally.
4. Ability to stand for extended periods of time.
5. Ability to retrieve and push in shopping carts.
6. Ability to bend and lift to load customer orders into cars.
7. Effective communication and customer service skills.